Security Operations Manager (Illinois Area Branch)

Security Operations Manager

DSI believes that success is bred in the recruiting, selection, supervision, and training of every employee. Believing in the need for ongoing and perpetual training helps to set DSI apart from its competitors. Many companies give testimonials about their commitment to customer service and employee satisfaction but few deliver on that promise. That is where the DSI motto, "DWYSYWD", comes into the picture. Simply stated, DSI strives to "DO WHAT YOU SAY YOU WILL DO". The staff at DSI believes that if we understand the culture and mindset of our customers then we can more easily create a unique service solution to reflect it. DSI strives to create a work experience for our employees reflecting the work culture, principles, and values of our clients as well as of DSI, and based upon this, we screen employees for skills, philosophies, and attributes that reflect both. In doing so, we believe DSI delivers employees and service mutually beneficial to everyone.

Job Skills / Requirements : Under the direction of the Branch Manager, the Operations Manager will oversee and assist in managing aspects of the company's operations for the assigned Chicago, IL area accounts, staff, and client locations. The candidate for this position must have 3 years of supervisory / management in the security industry. The ability to work independently and as part of a team. Be proficient with Microsoft Office Suite. Have the ability to deal professionally in stressful situations with a high degree of conflict management & resolution skills and have excellent verbal & written communication skills, organizational skills, and the ability to multi-task and handle constantly shifting priorities.

Job requirements are to work with site supervisors and managers for accurate and precise payroll maintenance. Conduct hiring and training to standards. Work with the branch on open positions, cross-training and overtime. Conduct site inspections & audits of assigned account locations. Manage call-outs / dispatch officers as needed. Provide emergency response and operational support as required. Fill required posts when necessary. Prepare detailed and accurate reports on all aspects of the operations : inspections & audits, serious incident reporting & investigations. Provide management oversight & supervision, counseling, and reporting. Mentor and support managers and supervisors. Work with the Human Resources Department as needed on all employee relations situations and concerns. Address any other requests or directives from the Regional Manager. Flexible schedule to include non-business hours during the weekdays and weekends.

Education Requirements : High School Diploma or Equivalent

Certification Requirements : Valid State Driver's License, Valid PERC card and 20 hour training certificate

Additional Information / Benefits : DSI Security Services is a drug free employer and complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran. DSI Security Services is an equal employment / affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.

Benefits : Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation