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Senior Revenue Operations Analyst

Senior Revenue Operations Analyst

Spring HealthNew York, NY, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Our mission : to eliminate every barrier to mental health.

At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare , empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

We are looking for our next Senior Analyst who will lead much of the key reporting focused on the Revenue Org's performance. This person will also work with the rest of the RevOps team and its key stakeholders (e.g. Revenue Leadership, Finance) to set goals, identify patterns of over / under performance, and make recommendations for improvement. This is a full time, remote position on our team reporting to the Senior Manager, Sales Operations.

What you'll be doing :

  • Manage our recurring Rev Org reports (Board Decks, Weekly / Monthly / Quarterly Business Reviews, etc)
  • Build analytical models to set future goals based on historical revenue team performance that are flexible based on different scenarios / inputs (bookings, pipe gen, pipeline coverage, etc)
  • Partner with Business Intelligence team to increase reporting efficiency and ensure alignment across key reporting systems
  • Proactively assess trends & gaps in our data and synthesize actionable recommendations to our revenue leadership & data management teams respectively
  • Be an SME on Rev Org data for key partners : Finance, Accounting, Sales, Customer Success, BI, etc.

What success looks like in this role :

  • 99% on-time corporate reporting (WBR, MBR, KBR, BOD)
  • / - 10% accuracy on annual & quarterly predictive conversion analysis
  • What you'll bring :

  • Associate's or Bachelor's degree (ideally in business, finance, math, or quantitative analysis)
  • 3+ years of experience in an operations and / or analyst role (Consulting, FP&A, RevOps, BizOps)
  • Expertise in Google Sheets (preferred) or Excel, including building complex and flexible analytical models
  • Familiarity with GTM metrics such as Pipeline Coverage, Bookings, Retention, Sales Cycle, and Quota Attainment
  • Ability to ask the right questions to uncover the "ultimate why" behind analytical exercises and to push back when necessary
  • Ability to construct analytical models from scratch, even when given only a high-level brief
  • Strong judgment in making thoughtful, quick assumptions when data is incomplete or unavailable
  • Skill in identifying data inconsistencies and proactively investigating root causes
  • Ability to concisely summarize findings from complex data in formats tailored to the audience
  • Experience working with Salesforce CRM (particularly reports and dashboards)
  • (Ideally) experience with tools such as Looker, G-Connector, Outreach, Hubspot, ZoomInfo, and Zapier
  • The target base salary range for this position is $106,400 - $138,400 , and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

    Benefits provided by Spring Health :

    Note : We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria.

  • Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
  • Employer sponsored 401(k) match of up to 2% for retirement planning
  • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
  • We offer competitive paid time off policies including vacation, sick leave and company holidays.
  • At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
  • Access to Noom , a weight management program—based in psychology, that's tailored to your unique needs and goals.
  • Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses.
  • Access to Wellhub , which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription
  • Access to BrightHorizons , which provides sponsored child care, back-up care, and elder care
  • Up to $1,000 Professional Development Reimbursement a year.
  • $200 per year donation matching to support your favorite causes.
  • Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.

    Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health : Our Values

    Our privacy policy : https : / / springhealth.com / privacy -policy /

    Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

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    Revenue Analyst • New York, NY, US

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