Patient Services Specialist 3 - Breast Surgery Clinic

Patient Services Specialist 3

UW Medicine Northwest - Breast Surgery Clinic has an outstanding opportunity for a Patient Services Specialist 3. The Breast Surgery Clinic at Meridian Pavilion offers thorough and concise evaluations of breast abnormalities and screening plans for people at higher-than-average risk for breast cancer. We treat benign breast problems, as well as breast cancer, and work with each patient to offer personalized treatment plans based on the type and stage of the disease, genetics, life circumstances and other factors unique to the individual. Our care team consists of nationally recognized healthcare professionals with extensive clinical knowledge and surgical expertise to diagnose and treat breast disease and breast cancer.

Position Highlights :

Conveniently located near public transportation

Make a difference for the patients and employees we serve

Opportunity to provide career growth

Primary Job Responsibilities :

Processes incoming referrals for the UW Medicine Breast Center including clinic visits and imaging requests

Assist with developing and maintaining list of diagnosis treated by provider

Schedules patient appointments

Obtains and verifying demographic and financial information

Processes patient paperwork

Triages patient telephone calls to clinical staff

May provide clinic charges for visit types, procedures, and surgeries to patients or prospective patients to the clinic

Contacts review organizations and insurance companies to ensure prior approval requirements are met before patients enter the system such as pre-authorization and referrals; present necessary medical information such as history, diagnosis, prognosis, and length of stay prior to admissions; provide specific medical information to financial services to maximize reimbursement to the hospital and physicians

Coordinates patient entry into and through the health care systems

Obtain all necessary medical records, diagnostic studies, pathology items, etc. that are needed for patient care

Coordinating follow-up diagnostic work-ups such as MRI's, biopsies, etc.

Schedule patient appointments by following the appropriate guidelines by clinic, department and physician

Enter directly into appointment system or triage to appropriate person

Provides scheduling options for both Spine Center and UWMC Neurological Surgery locations

Other duties as requested

Requirements :

High School graduation or equivalent AND two years' experience as Patient Services Specialist 2

Equivalent education and / or experience may substitute for minimum qualifications

About UW Medical Center-Montlake :

UW Medical Center is an acute care academic medical center located in Seattle with two campuses : Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances. The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street.

About UW Medicine Where Your Impact Goes Further :

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes : Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.