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Director of Organizational Development and Effectiveness

Director of Organizational Development and Effectiveness

Lake Michigan Credit UnionGrand Rapids, Michigan, USA
7 hours ago
Job type
  • Full-time
Job description

General Information

Primary Location : 5540 Glenwood

Employee Status : Full-Time

Workplace Type : Fully On-Site

Who we are :

At LMCU youll find more than just a job - discover a fulfilling career where your contributions truly matter.

Join our talented team at Lake Michigan Credit Union and discover the difference an employer who puts people first can make in your career and life.

About this position :

The Director of Organizational Development and Effectiveness provides strategic leadership to maximize organizational performance strengthen culture and develop talent in support of Lake Michigan Credit Unions purpose helping all members achieve dreams for a lifetime.

This role leads enterprise initiatives focused on change management learning and development organizational alignment and engagement / listening strategies ensuring employees are equipped engaged and aligned to business goals. The role combines strategic leadership with operational execution across leadership development OD programs talent strategies and employee engagement initiatives.

Key Areas of Focus : Change Management

Lead enterprise-wide change initiatives to ensure successful adoption and sustainment across all levels of the organization.

Partner with senior leaders to design strategies that promote transparency readiness and engagement during transitions.

Build change capability within leadership and teams by providing coaching tools and resources.

Leverage employee feedback pulse surveys and other listening channels to measure change effectiveness and refine approaches.

Learning & Development

Provide strategic direction for enterprise learning programs leadership development onboarding mentoring and competency-based initiatives.

Oversee design delivery and evaluation of programs for leaders emerging leaders and employees across all levels.

Apply adult learning principles and blended learning approaches (classroom e-learning multi-media) to optimize engagement and impact.

Collaborate with leaders to identify skills gaps future capability needs and integrate learning into broader talent strategies.

Champion innovative and fresh approaches to learning and development moving beyond traditional classroom and virtual options to include experiential social and technology-enabled learning strategies that drive engagement and organizational agility.

Organizational Alignment

Partner with leaders to ensure organizational structure systems and culture are aligned with strategic priorities.

Lead organizational assessments OD initiatives and performance improvement programs to enhance effectiveness collaboration and accountability.

Provide expert facilitation coaching and mentoring to leaders and teams on leadership effectiveness team dynamics and OD methodologies.

Engagement & Listening

Collaborate with HR to develop and execute an engagement and listening strategy ensuring employee insights inform decision-making talent planning and culture initiatives.

Leverage employee feedback pulse surveys and other listening channels to measure engagement and refine approaches.

Foster a culture of open communication trust and inclusion by ensuring employees feel heard and valued.

Additional Responsibilities

Manage company-wide performance evaluation assessment and talent mapping processes.

Prepare and manage budgets to meet OD learning and engagement objectives.

Stay current on OD and talent development best practices and integrate into LMCU initiatives.

Actively support and model LMCUs 3 Cs values through everyday behaviors coaching and collaboration.

What youll bring : Qualifications :

Bachelors degree in Organizational Development Organizational Psychology Human Resources or related field required; Masters preferred.

10 years of progressive experience in OD talent management or learning and development including at least 5 years in a leadership role.

Demonstrated expertise in change management leadership development organizational alignment and employee engagement.

Strong facilitation coaching and consulting skills with the ability to influence across all levels.

Data-driven with experience using analytics to guide strategy and measure impact.

Experience in regulated environments preferred.

Knowledge Skills & Competencies :

High emotional intelligence and ability to build trust across diverse teams.

Strategic thinker with strong planning analytical and conceptual skills.

Ability to navigate ambiguity and synthesize disparate information into actionable plans.

Excellent oral and written communication skills; strong facilitation and presentation abilities.

Culture steward who models LMCUs 3 Cs values : Curious Minds Collaborative Hearts and Continuous Excellence.

Impact

This leader ensures that LMCU remains agile aligned and purpose-driven while enhancing leadership capability employee engagement and organizational effectiveness. By integrating change learning and alignment strategies with employee listening this role drives measurable performance and strengthens the employee experience across the enterprise.

What youll get :

All Employees : weekly pay and retirement savings options.

Full Time Employees : comprehensive health coverage including medical (with prescription) dental vision HSA match paid parental leave and tuition reimbursement.

To see a full list of our benefit offerings check out this helpful guide !

Have additional questions about the role Email the Talent Acquisition Team at : .

If you lack access to the internet or require an accommodation in the application process please send your resume via mail to 5664 Prairie Creek Drive Caledonia MI 49316.

LMCU is an Equal Opportunity Employer

Required Experience :

Director

Key Skills

Crisis Management,Marketing,Public Relations,Fundraising,Media Relations,Constant Contact,Strategic Planning,Social Media Management,Team Management,Public Speaking,Wordpress,Writing Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1

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Director Organizational Development • Grand Rapids, Michigan, USA

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