IT Support Specialist

TEKsystems currently has an IT Support Specialist opportunity with a client in Ramsey, MN. This will be 100% onsite and start as a contract to hire. Looking for someone with the top skills that is eager to learn and a good fit with the team. Feel free to apply to learn more.

Top Skills' Details

1) Service Desk / Help Desk Experience

2) Documentation Skills

3) Critical Thinking ability

• Description

Primary Responsibilities

Required Qualifications

Preferred Competencies / Skills

Preferred Knowledge

Windows 10, Troubleshooting, Service desk, Customer service, Active directory, Office 365, Hardware, Phone support, Technical support, Support, Help desk, Imaging, Application support, Ticketing system

Windows 10,Troubleshooting,Service desk,Customer service,Active directory,Office 365,Hardware,Phone support,Technical support

This person will be partnering with the call center team for tickets / emails / calls that need to be supported. Calls coming in can be from internal end users, external agents, and customers. The biggest responsibility for this person will be managing the phone que. They have 5 people on call center team that this person will be working with. The person will working with this team and potentially others. They can escalate to the hardware support team or application support team. They utilize Manage engine.

Intermediate Level

The pay range for this position is $25.00 - $28.00 / hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following :

This is a fully onsite position in Ramsey,MN.

This position is anticipated to close on Nov 4, 2025.

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About TEKsystems :

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.