Wireless Sales Representative - AT&T Authorized Retailer

Overview

With almost 2,000 AT&T stores coast-to-coast, Prime Communications is AT&T's largest authorized wireless retailer in the United States, and we want you to join us as a Retail Sales Consultant.

A Retail Sales Consultant (RSC) is a brand ambassador to our extraordinarily large base of customers nationwide. Our RSC associates serve the customer by demonstrating AT&T's products, services and entertainment options, offering personalized and valuable wireless, entertainment, and connectivity solutions to fit their evolving lifestyle in a fast-paced retail sales environment.

Responsibilities

Provide extraordinary customer service by being compassionate toward and understanding customers

0needs.

Build value by offering tailored and thoughtful solutions to fit each person, family or business.

Represent our company and the AT&T brand with the utmost professionalism and courtesy.

Assist our leaders with store operations and duties.

Cooperate with fellow RSCs to achieve a team approach to sales and customer service.

Achieve sales benchmarks and milestones (which can lead to additional bonus payments).

Excel in selling AT&T's products / services, including entertainment, as we are a full-service lifestyle solution.

Work with wireless leaders to stand out, serve and succeed within the local community.

Qualifications

Requirements

Clear communication skills.

Attitude and technical aptitude — having an entrepreneurial spirit speaks volumes; commitment to exemplary customer service, honesty and integrity.

Background in retail sales is helpful, but not required.

At least 18 years old and legally able to work in the United States without restrictions.

Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.

Strong social media presence preferred.

Must have reliable transportation to location, off-site trainings, and meetings.

Must live within 30 minutes of home store location with flexibility to work at multiple locations within a district as needed.

Ability to operate a personal computer, wireless equipment, copier and fax.

Adhere to Team Color policy while maintaining neat and professional appearance.

Must be willing and able to complete the sales flow accurately within AT&T system(s).

Must be able to responsibly handle cash transactions in accordance with company policies and procedures.

Must successfully complete all assigned AT&T & Prime trainings, in a timely manner.

Working Conditions

Ability to lift up to 10 pounds.

Ability to bend, squat and stretch for purposes of inventory and stocking.

Requirement to stand for long periods of time in order to provide the best customer service (with or without a reasonable accommodation).

Ability to work in a fast-paced environment.

Ability to follow instructions to completion.

Ability to work under pressure, multi-task and handle customer complaints or requests.

Ability to adapt to fluctuating noise levels and varied sounds from multiple media sources / devices.

Problem solves under pressure.

Compensation & Schedule

Job Type : Full-time

Pay : $40,000.00-$50,000.00

Shift : 8 hour shift

Weekly day range : Weekend availability

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