Team Member - Fazoli's

Job Description

Job Description

Our Service Team Member is a vital member of the Fazoli’s Team.

Service Team Members enjoy meeting new people, interacting directly with Guests and ensuring each Guest has a memorable and enjoyable experience at Fazoli’s. Service Team Members are extra-friendly, smile easily and extend genuine warmth and hospitality to everyone.

Fazoli's service positions include the following :

• Cashiers : Greet Guests, recommend meals and add-ons, answer menu questions, process orders, complete payment transactions, guide Guests to the dining room and thank Guests for their business. Cashiers also keep the front counter area clean, neat and stocked.
• Drive-Thru : Greet drive-thru Guests, recommend meals and add-ons, answer menu questions, process orders, complete payment transactions, ensure order accuracy and thank Guests for their business. Drive-Thru Associates work at a fast-pace in order to meet Guest expectations of the drive-thru experience.
• Guest Ambassador : Ensures all dining room Guests enjoy a great dining experience. Locate and deliver meals to dining room Guests, fulfill extra service requests from Guests, pre-bus tables, provide bread stick service, assist in maintaining a clean and orderly dining room environment, including the condiment stand, restrooms and drink station.
• Expeditor : Coordinates kitchen flow so that all products are prepared, cooked, plated and packaged efficiently, accurately and according to Fazoli’s exact recipe, plating and packaging specifications and standards. Communicates with all Kitchen and Service Associates as needed to ensure products are served hot, fresh, quickly and accurately. Assists the Kitchen Lead, Oven Coordinator, Sandwich Station and Guest Ambassador as needed.

Prefer working in the back of the house our Kitchen Team Members enjoy preparing and serving each of Fazoli’s high quality, made-to-order products according to exact recipe specifications and plating procedures. Kitchen Team Members work at a fast pace, pay close attention to details, enjoy working with food and are organized and efficient.

Fazoli's kitchen positions include the following :

Fazoli’s is an equal opportunity employer valuing a diverse workforce to build a stronger company.

For complete Job Descriptions, visit www.fazolis.jobs