Job Description
Job Description
Description : About the Position
The role of the Medical Assistant assigned to New Patient Intake is to facilitate the collection of all relevant medical / surgical history prior to the initial office visit with the OC physician. This is accomplished through pre-admission and admission activities. The MA will work closely with the Clerical New Patient Coordinator to complete all pre-visit preparations and medical record assembly. The position requires competency in patient interview, both via telephone and in person, medical records review, and EMR data entry. The MA also must demonstrate competency in basic clinic admission and discharge activities, including but not limited to collection of vital signs, scheduling off- site tests, collection and submission of lab specimens, and assisting MD with patient exams and procedures.
Benefits :
- Insurances : Life, medical, dental, short term and long-term disability
- 401K
- Free parking
- PTO
- Holidays
- Competitive salary
- Employee Assistant Program
- Tuition Reimbursement
- Continuing Medical Education Allowance
- Pet Insurance
- Employee Discounts
- Next Level PRIME
Requirements : Essential Duties :
Chart preparation for initial office visitCoordinate with New Patient Intake clerk after patient appointment is assignedNew consultations :Review all medical records sent by referring MDDetermine if any additional data will be required by OC physician during initial consultationContact referring MD office for additional informationCompile Patient Health HistoryObtain all available data from medical recordsContact patient / caregiver via phone to complete data collectionInterview using history tabs in EMR systemVerify data gleaned from Medical records with patient / caregiverArrange pre-visit interview for date of visit if patient is unable or unwilling to complete phone interviewIdentify other HCP involved in care who may have relevant medical recordsRequest patient to release records from those MDs if needed by OC physicianSubmit all documents to scanner for EMR entryHospital Consult Follow Up visit
Review all medical records in the officeRetrieve all relevant / final reports from hospitalizationElectronic retrieval orPhone medical records & request faxInitiate Patient Health History from hospital medical recordsContact patient / caregiver via phone to complete health history collectionVerify history collected from hospital recordsArrange pre-visit interview for date of visit if patient is unable or unwilling to complete phone interviewSubmit all records for scanningMA may be assigned to support other offices in New Patient intake interviews and chart preparation when workload and staffing levels require supportReview of all scanned documents in EMRInitiate Patient Health HistoryContact patient / caregiver via phone as aboveCompile data in EMR systemNotify site staff(MA) when in-office interview is requiredNew Patient intake when additional records are requestedCOMPETENCIES :
Professional, dependable, and personableAbility to multi-task and perform under the pressure of a high volume officePossess excellent customer service?skillsBe efficient, accurate and have a friendly confident demeanorFamiliar with HMO, PPO, Medicare, MedicaidAbility to gather information and complete patient health history questionnaire accuratelyPossess strong computer skills as well as written and verbal communication skillsExperience with high volume patient flow (40 - 60 patients in clinic per day)Ability to work independently – sets priorities, multi-tasks and is able to resolve problems.Maintain confidentiality, adhering to all HIPAA guidelines / regulationQualification / Requirements :
Professional, dependable, and personableMA CertificateAbility to multi-task and perform under the pressure of a high volume officePossess excellent customer service skillsBe efficient, accurate and have a friendly confident demeanorFamiliar with HMO, PPO, Medicare, MedicaidAbility to gather information and complete new patient intake form accuratelyPossess strong computer skills as well as written and verbal communication skillsExperience with high volume patient flow (40 - 60 patients in clinic per day)Ability to work independently – sets priorities, multi-tasks and is able to resolve problems.Maintain confidentiality, adhering to all HIPAA guidelines / regulationsEducation and / or Experience :
High school diplomaBasic office etiquette2 years of experience in an Employee Supervisory position and Medical Office proceduresBilingual in Spanish is a plus