Job Description
The Administrative Assistant provides comprehensive support to the Property Manager, residents, and vendors. This role involves office administration, resident services, communication, scheduling, vendor coordination, records management, and event / facility support. The ideal candidate ensures smooth day-to-day operations while maintaining excellent communication and organizational skills.
Key Responsibilities :
- Answer and return incoming phone calls, check voicemails, and respond to emails in a timely and professional manner.
- Greeting and assist visitors, providing directions or connecting them with the appropriate representative or sub-association management company.
- Assist with preparing materials for board meetings, including printing agendas and organizing documentation.
- Notify janitorial and maintenance personnel of upcoming meetings and ensure meeting rooms are properly set up.
- Maintain the office calendar with meetings, events, and key deadlines including all sub-associations.
- Send email blasts through GateKey upon manager's request.
- Monitor and manage the office mailbox, distributing mail and filing documents digitally and appropriately.
- Send and Receive notifications, and processing payments and applications for the commercial parking lot, including enforcement of late fees.
- Issue parking passes for residents and guests and notify the rover on-site security of authorized visitors.
- Assist residents with administrative tasks such as GateKey updates, ACH setups, ledger reviews, and general support.
- Forward lease applications and renewals to relevant sub-association management companies to confirm any open violations and / or open balances. Compile tenant summaries (credit score, income, violations) for committee review and approval.
- Contact and coordinate with vendors on projects approved by the Property Manager.
- Request and track quotes from vendors; submit them for managerial review.
- Ensure vendors are properly registered in GateKey and notify security of scheduled visits.
- Maintain a log of all vendors check-ins and ensure sign-in protocols are followed.
- Order and maintain inventory of maintenance, janitorial, and office supplies (e.g., dog waste bags, paper products, sanitizer).
- Coordinate with maintenance staff to ensure adequate supplies and facility upkeep.
- Maintain a preventive maintenance calendar (e.g., HVAC checks, supply restocking).
- Update and manage bulletin boards with current licenses, notices, and required documents.
- Draft and post community notices as needed.
- Organize, reconcile, and code monthly receipts, statements, and invoices; maintain spreadsheets and submit to bookkeeping.
- Track distribution of decals and key fobs, keeping detailed and updated logs.
- Maintain accurate homeowner, vendor, and association records across platforms (Vantaca, GateKey, Keri, Kantech).
- Send warranty deeds and update homeowner records to reflect ownership changes.
- Manage clubhouse rental applications, payments, and scheduling.
- Coordinate and schedule sub-association meetings and ensure meeting space is properly set up and documented.
- Assist residents with understanding facility use rules, rental procedures, and general association policies.
- Provide reliable administrative and operational support to the Property Manager across all areas of responsibility.
- Proactively identify opportunities to improve internal processes and implement solutions.
- Ensure daily operations run efficiently, supporting the goals of the manager and the board.
Part-Time Mon-Fri 9am-3 : 00pm
Pay Rate : Up to $21 DOE
PLEASE DO NOT APPLY IF YOU LIVE MORE THAN 30 MINUTES FROM THE WEST PALM BEACH AREA!