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Front Desk Associate
Front Desk AssociateRapid Creek Ranch • Owensboro, KY, US
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Front Desk Associate

Front Desk Associate

Rapid Creek Ranch • Owensboro, KY, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description
Front Desk Associates are ambassadors for the hotel. They greet and register guests, provide outstanding service, and settle the guests account upon completion of their stay.

Responsibilities
Maintain accurate front desk cash drawers, room sales, and accurate folio transactions
Greet, register, and assign rooms to guests
Issue room key and escort instructions
Transmit telephone messages
Answer inquiries pertaining to hotel services, local shopping, dining, and entertainment
Keep records of room availability and guests' accounts
Compute bills, collect payments, and make change for guests
Make and confirm reservations
Post charges such as room, sundry items, fax, copy or telephone
Make restaurant, transportation, or entertainment reservations, and arrange for tours
Deposit guests' valuables in safe deposit box
Answer telephone calls promptly and politely in accordance with hotel policies
Restock coffee station as needed
Restock work area - maintain neat and organized work area
Deliver supplies to guests as needed

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Front Desk Associate • Owensboro, KY, US

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