A company is looking for a Senior Solution Implementation Manager to guide customers in deploying solutions efficiently and effectively.
Key Responsibilities
Deliver high-level presentations to various audiences and manage end-to-end project deployments
Act as the key liaison between the client and project teams, ensuring alignment on project scope and timelines
Monitor project progress, manage risks, and facilitate stakeholder alignment on implementation plans
Required Qualifications
Proven track record of driving customer success in complex environments
Experience in enterprise performance management and collaboration with business partners
Depth in program and project management within multi-stakeholder settings
Ability to influence and build trusted relationships with stakeholders at all levels
8+ years of experience in software project management or customer success management
Implementation Manager • Grand Rapids, Michigan, United States