Customer Service Support - Weekend Schedule

Job Description

Job Description

We’re currently hiring a Call Center Representative for our client's growing team in Woodridge, IL . This is a great opportunity for someone who thrives in a fast-paced, customer-focused environment and is looking to grow their career in customer service.

• ? Key Responsibilities :
• Handle a high volume of inbound and outbound calls in a professional and courteous manner
• Assist customers with inquiries, orders, and service-related issues
• Accurately document customer interactions and follow up as needed
• Collaborate with internal departments to resolve customer concerns
• Maintain a positive and empathetic attitude toward customers at all times
• Adhere to call center scripts, policies, and procedures
• ? Requirements :
• Previous call center or customer service experience preferred
• Strong communication and problem-solving skills
• Comfortable working in a fast-paced, high-volume environment
• Proficient with basic computer systems and data entry
• Weekend availability is required

Pay : $21–$22 / hour

Pay Details : $21.00 to $22.00 per hour

Search managed by : Monica Kolli

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :

Massachusetts Candidates Only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.