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Network Technician (Meraki / CCNA) - Hybrid

Network Technician (Meraki / CCNA) - Hybrid

Lenmar ConsultingCharlotte, NC, United States
20 hours ago
Job type
  • Full-time
Job description

Overview

We are seeking a Network Technician with extensive remote diagnosis, troubleshooting, and issue resolution experience in large, national, and distributed LAN / WAN environments.

Responsibilities

  • Diagnose and troubleshoot remote network issues across large distributed LAN / WAN environments.
  • Collaborate with users, vendors, and engineering staff to resolve technical problems.
  • Provide excellent verbal and written communication to customers and internal teams.
  • Deliver high-quality customer service and maintain a customer-focused approach.
  • Utilize remote support tools and VPN technologies to restore connectivity and performance.

Qualifications

  • 5+ years experience in remote diagnosis, troubleshooting, and issue resolution for large, national, and distributed LAN / WAN environments.
  • 5+ years networking experience with extensive knowledge of TCP / IP, DNS, OSI, and related technologies.
  • CCNA certification required (or equivalent proven experience).
  • Strong knowledge of PCI DSS standards and retail network connectivity requirements.
  • Expertise in VPN technologies, internet connectivity options, and remote support tools.
  • Hands-on experience with Cisco Meraki full-stack cloud-managed solutions.
  • Strong knowledge of ticket management systems such as Zendesk (or equivalent tool).
  • Proven ability to collaborate effectively with users, vendors, and engineering staff.
  • Excellent verbal and written communication skills.
  • Demonstrated commitment to delivering legendary customer service at every interaction.
  • Self-driven and career-growthminded, with a focus on continuous learning and development.

    • Employment Details

  • Seniority level : Mid-Senior level
  • Employment type : Contract
  • Job function : Information Technology

    • Additional Information

    All your information will be kept confidential according to EEO guidelines.

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    Network Technician • Charlotte, NC, United States

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