Eyewear Sales Specialist

Job Description

Job Description

Join Lumina Vision Partners, where your passion and expertise in eyewear can directly impact patients' lives. As an Eyewear Sales Specialist, you'll be a key player in our mission to enhance private practice optometry by providing premier management services that support the highest quality patient care. We offer a collaborative work environment, competitive pay, and comprehensive benefits, providing you with a fulfilling career path within our growing network of practices.

This person is someone we can count on to...

Own : Deliver exceptional patient care by accurately interpreting prescriptions and fitting eyewear to ensure patient satisfaction. Your ownership of this process will directly contribute to achieving a 95% customer satisfaction rate within six months.

Teach : Educate patients on the proper use and care of their eyewear, ensuring they understand how to properly wear and maintain their glasses or contact lenses for optimal performance and longevity. This teaching role will help reduce return visits due to misuse or misunderstanding.

Learn : Continuously improve your knowledge of optical products and patient preferences. Take advantage of our vendor training sessions and online education resources to stay updated on the latest eyewear technologies and fashion trends, enabling you to provide informed recommendations to patients.

Improve : Streamline the ordering and inspection process with optical laboratories, aiming to reduce errors and improve turnaround times. Your goal is to achieve less than a 2% error rate in orders and an improvement in turnaround times within three months.

Within...

1 month this person will :

• Familiarize themselves with your practice’s processes, patient management systems, and the team.
• Build relationships with patients while accurately interpreting prescriptions and assisting in eyewear fittings.

2 months this person will :

3 months this person will :

Potential Obstacles : Achieving these objectives will require overcoming several obstacles, including :

Work Environment : You will be working in a dynamic, patient-centric optometric practice, where collaboration and teamwork are essential. Our team structure is designed to support each member's success, and you'll be using state-of-the-art tools and technologies to assist patients with their eyewear needs.

Growth Opportunities : Success in this role opens up numerous growth opportunities within our organization. By achieving your goals, you'll demonstrate your capability to take on more significant responsibilities, potentially advancing to a managerial position within the network. You'll also have the chance to participate in professional development programs, further enhancing your skills and career prospects.

About the Company

Lumina Vision Partners is building a nationwide network of doctor-centric, patient-focused optometric practices, allowing independent optometrists to deliver the finest patient care. We offer innovative solutions to ambitious and forward-thinking optometrists looking to join a larger network or provide seamless transition and patient continuity for optometrists seeking to realize the value of their practices after retirement. We offer competitive pay and a comprehensive benefits package available on the 1st of the month after hire for full-time staff.

At Lumina, our goal is to hire, retain, and grow talented team members that are passionate about providing the highest quality patient care. Our Core Values, what we expect of each other, are :

Our mission : To enhance private practice optometry by providing premier management services that support the highest quality patient care. Claims management, Payroll, HR, Accounting, Scheduling – these are a few of the services we offer so our optometrists can get back to providing high quality patient care.