Client Engagement Specialist - Louisville, KY

Client Engagement Specialist

The Client Engagement Specialist will serve as a client-facing resource dedicated to driving platform utilization, client satisfaction, and revenue growth for Ansira. This role provides proactive, strategic recommendations and guidance to help clients achieve their marketing goals while ensuring optimal use of Ansira's tools and services. While not responsible for hands-on design work, the role will require design consultation and the ability to guide clients on best practices for creative and brand execution. This is an in-person position, located within our client's offices.

Key Responsibilities

• Serve as a primary day-to-day contact for client platform needs, ensuring outstanding service and strong relationship management.
• Anticipate client needs, suggest strategic alternatives, and identify opportunities that support both client goals and Ansira revenue growth.
• Troubleshoot client issues across email, phone, and in-person interactions, ensuring timely resolution.
• Ensure on-time execution of client projects, meeting quality and delivery expectations.
• Responsible for order entry and order management, maintaining accuracy across all submissions.
• Travel to client's office locations will be required.

Platform Utilization & Strategic Guidance

Training & Enablement

Collaboration & Communication

Qualifications & Skills

Why Join Us

This is an exciting opportunity for a proactive, client-focused professional who enjoys problem-solving, delivering measurable impact, and helping clients succeed. If you thrive in a collaborative environment and want to play a key role in shaping client marketing success, we'd love to hear from you!