Service Director - Commercial Lines DFW

Job Description

Job Description

Top notch growing agency in the DFW Mid-Cities area is looking for a Commercial Lines Service Director. Will be responsible for the commercial service department, leading a team of service and support staff to ensure the highest standards of client service, team performance, and operational efficiency.

Looking for a Leader with proven service management experience in a retail broker setting. Need to have experience hiring, onboarding, training, mentoring, and developing staff. Will also manage a small, select portfolio of key commercial accounts.

Responsibilities :

• Team Leadership and Development
• Management of Remote Teams
• Account Management
• Collaboration with other internal Leaders
• Technology and Process Improvement
• Training and Professional Development

Qualifications and Skills :

This is a key leadership role and will report directly to the President of the agency.

Competitive base salary, outstanding benefit offerings, and bonus potential.