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Payroll Quality Assurance Analyst • - (County Promotional)

Payroll Quality Assurance Analyst • - (County Promotional)

County of San Bernardino, CASan Bernardino, CA, United States
4 days ago
Job type
  • Full-time
Job description

Salary : $70,844.80 - $97,344.00 Annually

Location : Throughout San Bernardino County, CA

Job Type : Full-time

Job Number : 25-19647HS-01

Department : Human Services - Personnel

Division : 52251-HSS Payroll

Opening Date : 09 / 27 / 2025

Closing Date : 10 / 10 / 2025 5 : 00 PM Pacific

The Job

This recruitment is only open to current San Bernardino County, San Bernardino County Fire Protection District, or Special District employees who hold a regular, intern, contract, extra-help, recurrent, Public Service Employee, or Work Experience Program (WEX) position. Former PSE, WEX, or interns are eligible to apply up to 6 months from the end of their assignment.

You r County employment must be clearly listed in your work history.

The Human Services Personnel Division is seeking a Payroll Quality Assurance Analyst to serve as a key resource in supporting accurate, efficient, and compliant payroll operations. This role is responsible for planning, coordinating, and performing a variety of highly complex administrative, operational, research, and analytical duties related to payroll and personnel functions. The Analyst will conduct in-depth research, analysis, and audits of payroll processes, provide expert guidance and recommendations to management on payroll and department-wide operational matters, and serve in a lead capacity by assigning and reviewing the work of staff.

Primary duties may include but are not limited to :

  • Monitoring payroll operations to ensure compliance with established policies and procedures.
  • Researching, evaluating, and resolving payroll issues and implementing corrective actions.
  • Generating and preparing reports and specialized queries for management and audit purposes.
  • Completing analyses, identifying process improvements, and implementing enhancements to payroll practices.
  • Maintaining records, tracking outcomes, and ensuring accurate documentation.
  • Attending and conducting meetings as needed.
  • Serving as a primary point of contact for payroll-related matters.
  • Planning and conducting training sessions for staff.
  • Assisting with the analysis and implementation of payroll processes.
  • Official Class Title : Staff Analyst II.

EXCELLENT BENEFITS & RETIREMENT

HEALTH BENEFITS PAID TIME OFF RETIREMENT BENEFITS - Medical & Dental : Family Coverage

  • Vision : Employee Coverage
  • Premium subsidies
  • Flexible Spending Account : Pre-tax account for qualified healthcare expenses- Up to 4 weeks accruable vacation with cash-out option
  • Accruable sick leave
  • 15 paid holidays
  • Perfect Attendance Leave
  • Flexible Schedules, dependent upon department assignment- Generous Pension
  • 457(b) Deferred Compensation Plan
  • Retirement Medical Trust Fund
  • Retirement Reciprocity, dependent upon position assignment

    • County Paid Life Insurance - AD&D Insurance - DCAP Account - 529 Savings Plan - Short & Long Term Disability - Wellness Program - Commuter Services - Employee Discounts - Annual Tuition Reimbursement

    NOTE : For more information about Employee Benefits information review the SB County General BBOU

    CONDITIONS OF EMPLOYMENT

  • Travel : Travel throughout the County may be required and employees will be required to make provisions for such transportation.
  • Pre-Employment Process : Applicants must successfully pass the pre-employment process, which may include verification of employment history and education, fingerprinting, credit check, drug screening, and / or medical exam, prior to appointment.
  • Sponsorship : San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

    • Minimum Requirements

    This position requires both education and experience :

    REQUIRED EXPERIENCE (must meet one of the following options) :

    Option 1

    Eighteen (18) months of full-time equivalent professional level administrative experience performing compliance duties as the primary job function in the areas of payroll, personnel management, budget / fiscal management, financial analysis and / or accounting.

    Option 2

    Two (2) years of full-time equivalent professional level administrative experience performing analytical duties as a primary job function in a combination of areas that include : payroll, personnel management, background check process, applicant tracking systems; budget / fiscal management, financial analysis and / or accounting; special projects coordination; data / statistical analysis and reporting; and / or organizational / staffing analysis.

    Option 3

    Two (2) years of experience as a Staff Analyst II Trainee in San Bernardino County.

    REQUIRED EDUCATION (must meet one of the following options) :

    Option 1

    Bachelor's degree in public / business administration, behavioral / social science, accounting / finance or other relevant field of study.

    Option 2

    Associate's degree in public / business administration, behavioral / social science, accounting / finance or other relevant field of study

  • AND-

    • Additional Experience :

    Two (2) years of full-time equivalent professional experience

  • supporting management or professional level administrative services staff in any of the following areas : payroll processes, budget preparation / monitoring, fiscal / accounting functions; research and analytical studies; organizational studies; data / statistical analysis and reporting; organizational / operational / staffing analysis; and / or personnel management.
  • The 2 years of experience used to qualify under Education Option 2 will be treated as a substitution for the Bachelor's degree and will not count towards any of the three options under the Required Experience.

    • Important Notes Regarding Qualifying Education and Experience :

  • Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education (must be attached if applicable).
  • General office / clerical, retail sales, eligibility worker, employment services, child support services and other similar experience is not considered qualifying.

    • Desired Qualifications

    The ideal candidate will be a self-motivated professional and a collaborative team player with the ability to perform complex, sensitive, and detailed administrative and analytical work. This individual will exercise independent judgment and initiative to make sound decisions, develop effective solutions, and consistently meet deadlines in a fast-paced environment.

    Essential knowledge, skills, and abilities include :

  • Strong knowledge of the principles and practices of public administration, particularly as they apply to organizational procedures, payroll operations, and budget preparation and administration.
  • Proven ability to conduct in-depth research, analyze and interpret complex data, identify options, and provide clear, actionable recommendations.
  • Excellent written and verbal communication skills, including the ability to prepare accurate reports and effectively present information to employees, management, and other departments.
  • Experience with EMACS, SmartHire (or other background check process systems), applicant tracking systems, Microsoft Word, and Excel is highly desirable.
  • Strong problem-solving skills with the ability to identify and resolve payroll issues, analyze trends, and recommend process improvements.
  • Highly organized with the ability to manage multiple priorities, balance competing deadlines, and maintain accuracy and attention to detail in a high-volume setting.
  • Demonstrated experience in research, analysis, project coordination, and stakeholder engagement.
  • Experience implementing new policies and procedures

    • Selection Process

    Application Procedure :

    To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by the filing deadline. Resumes will not be accepted in lieu of the application and / or supplemental questionnaire.

    It is to your advantage to be explicit in your responses on the application and supplemental questionnaire You are encouraged to include detail descriptions of your qualifying experience and skills, as only the most highly qualified applicants will advance in the process.

    To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and / or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application.

    Examination Procedure :

    There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience as possible , as resumes will not be reviewed in lieu of the application materials.

    Details of the online assessment process will be emailed once the recruitment has closed. All communications regarding the remainder of the selection process will be via email. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. You may receive future emails from San Bernardino County Human Resources (@hr.sbcounty.gov).

    To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and / or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

    Additional Information and Resources :

    If you need technical assistance , review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627 . Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

    Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA) : San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, dedicated to ensuring equal employment opportunities for all employees and applicants.

    ADA Accommodation : If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form (Download PDF) within one week of the recruitment filing deadline.

    Veterans' Preference : Eligible veterans, their spouses, or widows / widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Information (Download PDF).

    For more important details, review the Applicant Information and County Employment Process

    Administrative Services Unit

    The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

    For a summary of benefits, please click

    Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at

    01

    INSTRUCTIONS : The information on the Application and your responses to the following supplemental questions will be used in a competitive evaluation of qualifications . Accurate responses should be provided for each question, and all work experience listed on the Supplemental Questionnaire must also be listed on the Application in order to be evaluated.

    (Do not refer to resume as it will NOT be reviewed. All questions should be answered appropriately.)

  • I have read and understand the instructions above.

    • 02

    EMPLOYMENT : Are you a current County of San Bernardino, Fire Department, or Special Districts employee who holds a regular, contract, extra-help, recurrent, Public Service Employee, Work Experience Program (WEX) or intern position OR a former PSE, WEX, or intern whose assignment has ended within the last 6 months?

  • Yes
  • No

    • 03

    Qualifying Experience : This position requires both education and experience; to advance in the process applicants must meet one of the three options for Experience and one of the two options for Education.Indicate the Required Experience Option you meet :

  • Option 1 : Eighteen (18) months of full-time equivalent professional level administrative experience performing compliance duties as the primary job function in the areas of payroll, personnel management, budget / fiscal management, financial analysis and / or accounting.
  • Option 2 : Two (2) years of full-time equivalent professional level administrative experience performing analytical duties as a primary job function in a combination of areas that include : payroll, personnel management, background check process, applicant tracking systems; budget / fiscal management, financial analysis and / or accounting; special projects coordination; data / statistical analysis and reporting; and / or organizational / staffing analysis.
  • Option 3 : Two (2) years of experience as a Staff Analyst II Trainee in San Bernardino County.
  • None of the above.

    • 04

    Qualifying Education : These positions require both education and experience; to advance in the process applicants must meet one of the three options for Experience and one of the two options for Education.Indicate the Required Education Option you meet :

  • Option 1 : Bachelor's degree in public / business administration, behavioral / social science, accounting / finance or other relevant field of study.
  • Option 2 : Associate's degree in public / business administration, behavioral / social science, accounting / finance or other relevant field of study-AND-Additional Experience : Two (2) years of full-time equivalent professional experience
  • supporting management or professional level administrative services staff in any of the following areas : payroll processes, budget preparation / monitoring, fiscal / accounting functions; research and analytical studies; organizational studies; data / statistical analysis and reporting; organizational / operational / staffing analysis; and / or personnel management.
  • None of the Above

    • 05

    Personnel / Payroll Compliance and Analysis : Describe your experience performing administrative, operational, research, and analytical duties related to payroll and personnel functions and compliance such as researching, evaluating, and resolving payroll issues; conducting queries; auditing; identifying process improvements; and implementing corrective actions.NOTE : Indicate the following information for each position where experience was obtained : a) Name and address of Employer b) Position / Title held c) Date From : (MM / DD / YYYY), Date To : (MM / DD / YYYY) (when you performed these duties) d) Hours Worked per Week.If you do not have such experience, indicate "No Experience."

    Experience must also be clearly demonstrated in the work experience section of your application under job duties in order to be appropriately evaluated.

    06

    Data / Statistical Analysis / Reporting : Describe your experience working on databases and in the preparation, interpretation, evaluation and reporting of data. Examples can be financial or non-financial in nature and should indicate how your work with data analytics facilitated decision-making. Indicate the specific databases; be sure to describe any experience working with MS Access and / or Excel, and your skill level.NOTE : For each experience please indicate the following information : a) Name and address of Employer b) Position / Title held c) Date From : (MM / DD / YYYY), Date To : (MM / DD / YYYY) (when you performed these duties) d) Hours Worked per Week.

    If you do not have such experience, indicate "No Experience."

    Experience must also be clearly demonstrated in the work experience section of your application under job duties in order to be appropriately evaluated.

    07

    Budget / Fiscal / Finance / Accounting : Describe your experience preparing and monitoring budgets, data / statistical reports, or related management reports. Be sure to include outcomes or results and recommendations presented.NOTE : Indicate the following information for each position where experience was obtained : a) Name and address of Employer b) Position / Title held c) Date From : (MM / DD / YYYY), Date To : (MM / DD / YYYY) (when you performed these duties) d) Hours Worked per Week.

    If you do not have such experience, indicate "No Experience."

    Experience must also be clearly demonstrated in the work experience section of your application under job duties in order to be appropriately evaluated.

    08

    Other relevant analytical experience : Describe your professional level administrative experience performing analytical duties as a primary job function in any of these areas : Special projects coordinationFacilities and capital improvement planning,Budget / fiscal managementHealthcare accountingOrganizational / staffing analysisPersonnel managementNOTE : Indicate the following information for each position where experience was obtained : a) Name and address of Employer b) Position / Title held c) Date From : (MM / DD / YYYY), Date To : (MM / DD / YYYY) (when you performed these duties) d) Hours Worked per Week.

    If you do not have such experience, indicate "No Experience."

    Experience must also be clearly demonstrated in the work experience section of your application under job duties in order to be appropriately evaluated.

    09

    Policies and Procedures : Describe your experience researching, developing and implementing policies and procedures. Be sure to specify any experience related to payroll / quality assurance policies and procedures.NOTE : Indicate the following information for each position where experience was obtained : a) Name and address of Employer b) Position / Title held c) Date From : (MM / DD / YYYY), Date To : (MM / DD / YYYY) (when you performed these duties) d) Hours Worked per Week.

    If you do not have such experience, indicate "No Experience."

    Experience must also be clearly demonstrated in the work experience section of your application under job duties in order to be appropriately evaluated.

    10

    Training : Describe your experience providing on-the-job training and developing and delivering training presentations. Include any experience specific to quality assurance, payroll, or policies and procedures. Describe frequency, length of training presentations and size of audience.NOTE : Indicate the following information for each position where experience was obtained : a) Name and address of Employer b) Position / Title held c) Date From : (MM / DD / YYYY), Date To : (MM / DD / YYYY) (when you performed these duties) d) Hours Worked per Week.

    If you do not have such experience, indicate "No Experience."

    Experience must also be clearly demonstrated in the work experience section of your application under job duties in order to be appropriately evaluated.

    11

    Applicant Acknowledgement - Notification via email : As part of our efforts to increase efficiency and promote conservation of resources, human resources uses email to communicate with applicants. Therefore, all future communications regarding this recruitment, including applicant status and testing notifications, will be made via email. Each applicant needs their own email address. We strongly encourage you, as an applicant, to ensure that the email address you have provided us with your application is current, secure, confidential, and readily accessible to you. Adjust Spam and / or other filters so that our emails are accepted. Please carefully read any notices that we send you and follow any instructions provided in a timely manner. We will not be responsible in any way if you do not receive our emails (i.e., for the non-delivery of our emails or if you fail to check your e-mail on a timely basis).

  • I acknowledge that I have read, understood, and agree to the above.

    • 12

  • ATTENTION GMAIL USERS

    • We have become aware of an increase in Gmail's spam filter sensitivity. Due to this change, it is possible that emails coming from San Bernardino County Human Resources may be marked as spam and will not make it into your Gmail inbox.

    For your convenience, a step-by-step guide to create and apply filters within Gmail is available in the attached PDF. Once downloaded, follow the instructions so that you will receive future emails from San Bernardino County Human Resources.

    Note : If you apply the filters and still do not receive emails from San Bernardino County Human Resources you can check your (Neogov) account inbox. All notifications will appear there.

  • I understand

    • 13

    Applicant Acknowledgement - Application Complete : Thank you for taking the time to complete this application and supplemental questionnaire. Please be sure to review all information provided prior to submitting it as you cannot update or revise it once submitted. Your submitted application will be reviewed and evaluated as is. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email confirmation will be sent to the email address listed on your application. We recommend that you save and / or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application.

  • I acknowledge that I have reviewed my application and understand that I will not be able to update or revise any part of it once submitted.

    • Required Question

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    Quality Assurance Analyst • San Bernardino, CA, United States