General Maintenance Technician

Organization : Mercury Broadband is a leading provider of high-speed Internet and digital phone service. The Company was founded in Topeka, KS, after recognizing a need for Broadband Internet access in rural America. A hybrid approach to serving these "last-mile" customers was developed by extending high capacity fiberoptic networks with the range, reliability, and flexibility of carrier-class wireless technologies. Today Mercury Broadbands rapidly expanding network is headquartered in Kansas City and provides Internet access to communities throughout five states across the Midwest.

Job Summary :

We are seeking a results-driven and experienced Network Maintenance Supervisor to lead both tower maintenance operations, covering the deployment, upgrade, and decommissioning of wireless infrastructure, and oversee construction activities related to fiber infrastructure. The role will manage a team of tower technicians while also serving as the primary coordinator for contractor-led construction projects alongside area coordinators.  Ensuring timelines, quality, and safety standards are met. This position requires a hands-on leader with strong project management capabilities, cross-functional coordination skills, and a deep understanding of outside plant (OSP) and wireless infrastructure.

Location : - North Branch Facility for Flint / Ann Arbor Service Region

Position Type : Full-Time

Compensation : Competitive Pay

Benefits : Health, Vision, Basic Dental & Life Insurance, STD, LTD, 401k, Paid Time Off, Paid Training,

Key Responsibilities :

Construction & Project Oversight

• Coordinate all phases of fiber-to-the-home (FTTH) and wireless site build projects
• Manage multiple in-house crews of maintenance technicians, fiber splicers, and construction coordinators with external subcontractors , ensuring safety, quality control, and timely project delivery.
• Track project budgets and schedules; escalate issues to leadership with proactive solutions to keep builds on track.
• Interpret network drawings, route maps, scopes of work, and fiber test results to ensure build accuracy and compliance.
• Collaborate with internal teams to align construction priorities with business needs.
• Communicate construction progress, challenges, and resource requirements to stakeholders and upper management.
• Ensure a smooth handoff of completed projects for network activation and service delivery.

Maintenance Operations & Field Management

Required Qualifications :

Preferred Skills and Competencies :

Physical Requirements :

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