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Service Manager - Automotive
Service Manager - AutomotiveLawless Chrysler Dodge Jeep Ram • Woburn, MA, US
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Service Manager - Automotive

Service Manager - Automotive

Lawless Chrysler Dodge Jeep Ram • Woburn, MA, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Job Description

Lawless Jeep Dodge Ram

Salary : Competitive + Benefits + Bonus Potential

Are you a results-driven leader with a passion for the automotive industry? Do you excel in creating a high-performing team culture while delivering top-tier customer service? We are looking for a dynamic Automotive Service Manager to work with our service department to go to the next level.

What You’ll Do :

  • Lead and motivate our service advisors, technicians, and support staff
  • Manage daily dispatching operations of the service department to ensure efficiency and profitability
  • Manage customer relations and ensure top-level service satisfaction
  • Monitor KPIs including labor sales, productivity, and CSI scores
  • Ensure compliance with safety and industry standards

What We’re Looking For :

  • Proven experience in service management
  • Strong leadership and team-building skills
  • Exceptional communication and organizational abilities
  • Knowledge of repair processes and automotive systems
  • Familiarity with DMS systems is a plus
  • What We Offer :

  • Over 44% of our workforce has been with us for more than 10 years — a testament to our strong culture and steady growth. Competitive pay plan with performance bonuses
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off (up to 3 weeks your first year) and holidays
  • Opportunities for advancement in a growing company
  • Join a company that values integrity, innovation, and excellence. Take pride in leading a team that keeps our customers safe on the road and coming back for trusted service.

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    Automotive Service Manager • Woburn, MA, US

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