Quality Control Analyst

Quality Control Analyst

Airswift is the leading workforce solutions provider to the STEM industries. For over 40 years Airswift has been transforming lives through the provision of international workforce solutions to STEM industries. Today, we are an integrated team of over 900 employees across 37 countries, supporting over 8,000 contractors globally.

We are a people business we transform lives through the world of work. We care about wellbeing, community engagement and our planet we plant a tree for every person placed in a job globally! We have a passion for growth, including investing in the development of our people.

Role Description

The Quality Control Team play a critical role in maintaining data quality across the business. Data is at the core of our operations, and it is essential that this data is of a high standard at all times. The QC Analyst will work as part of the Commercial Team to drive data accuracy across the region, as well as being a part of the Global QC Team, sharing best practices, improvement initiatives and maintaining consistency across all regions. Attention to detail is paramount and strong communication skills are essential as there will be significant collaboration with other departments, in particular with the Recruitment and Service Teams.

Principle Accountabilities :

• Review Bullhorn records within the agreed timeframes and issue approval or query notes as appropriate. This may include Contract Placements, Change Requests, Perm / Direct Hire placements, GEM Placements, Client Records, Opportunity Records and Requirement Records.
• Work with the relevant parties to ensure that any errors are corrected in a timely manner.
• Produce reporting and analysis to provide key stakeholders with an accurate and up to date view of data accuracy across the region.
• Hold regular QC review meetings with relevant departments to discuss any issues and identify key areas for improvement.
• Collaborate with other QC Coordinators, both regionally and globally, to share best practices and drive process improvement, in particular to deal with interregional placements efficiently.
• Take a proactive approach to data clean-up e.g., updating fields in Bullhorn when a staff member leaves
• Support the QA / PIs with QC related process improvement projects
• Special adhoc projects, as directed by the Commercial Operations Manager
• Liaise closely with Payroll & Billing to ensure contract compliance relating to payroll and invoicing
• Work closely with Sales Team to ensure quality and contract compliance
• Ensure that Bullhorn and any relevant trackers are updated accordingly

Skills, Knowledge, and Experience :

What We Can Offer You!

Our Core Values :