Senior General Liability Examiner

Summary of Job Description :

The Senior General Liability Examiner conducts all work activities for managing basic to high exposure / complex claims, including investigation and the timely resolution of cases in alignment with risk finance objectives. This position makes assessments on coverage, risk transfer, reserve levels, damages, settlement value, subrogation, and notice to insurer. The Senior General Liability Examiner functions as a primary technical resource for multi-line claims and risk portfolio. This position participates in training less experienced claims staff and may on occasion represent the company at depositions, mediations, arbitrations, and trials.

Job Responsibilities :

• Investigate basic to high exposure / complex claims, including managing litigation for multi-line risk portfolio with level of settlement and reserve authority evaluated by the Claims Manager.
• Maintain accurate diary and proactive review of claims.
• Responsible for claims results, including timely contact and disposition of claims.
• Document and communicate all claim activity in a manner that supports the outcome of the claim file on a timely basis.
• Demonstrate ability to enroll Operations and SC departments to elevate risk management standards.
• Participate in training less experienced claims staff.
• Conduct claims reviews and audits of TPA and defense panel for business results.
• Achieve key metrics in alignment with risk finance objectives.
• Handle claims consistent with policies, procedures, and best practices and in accordance with any statutory, regulatory and ethics requirements.
• Conduct store visits, attends regional meetings, and enrolls Operations compliance for safety programs.
• Achieve positive feedback from Ops and SC Leaders.
• May represent the company at depositions, mediations, arbitrations, and trials, including Small Claims as assigned.
• Work closely with Operations on risk management techniques.
• Develop strong relationship with Operations and actively contributes to mitigate risk at the store level.
• Actively seeks to identify potential business issues related to risk management and offers solutions.
• Contribute to safety compliance, exposure savings, and reduction of claims frequency and severity.

How we reward you :

Your background and experience :

Pay Range : P3 : $90,000 - $126,500 / Annual

#LI-Hybrid

Panda Strong since 1983 :

Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it’s impacting our team or the communities we work in, we’re proud to be an organization that embraces family values.

You’re wanted here :

We value diversity in all forms and know the strength it brings. Workplace equality allows for creative ideas to bloom, diverse points of view to be heard, and improves overall happiness. We like the sound of that.

Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex / gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodations.  If there is a reason you believe you require an accommodation, please reach out to our accommodation team vie email at PandaLOA@PandaRG.com.