Associate CMC IT Systems Engineer

The Role

The Associate CMC IT Systems Engineer is the frontline partner for Operationsowning day-to-day user support for manufacturing digital systems. You will triage and resolve incidents coach users on best practices and keep production running smoothly in a GMP environment. Primary systems in scope include Syncade (MES) DeltaV (automation / PCS) the PI System (OSI PI) and Building Management System (BMS) with collaboration across adjacent shop-floor technologies and data-historian tools. You will also help grow team capability by mentoring junior engineers and fostering a strong support culture.

Heres What Youll Do

Serve as the first point of contact for shop-floor users; diagnose resolve and document issues for Syncade DeltaV OSI PI and BMS.

Perform structured troubleshooting across application configuration and basic infrastructure layers; escalate effectively when needed.

Coordinate with Operations Quality and IT to restore service quickly and minimize production impact.

Maintain and improve support knowledge (runbooks KB articles SOPs) and provide targeted user coaching and quick tips to reduce repeat issues.

Execute standard change-control activities related to support (e.g. minor configuration updates record corrections documentation) in alignment with GxP and data-integrity expectations.

Monitor system health and alerts; identify patterns and propose corrective and preventive actions (CAPAs) or continuous improvement suggestions.

Participate in planned maintenance windows for support validation and post-maintenance checks.

Contribute to compliance activities (deviations investigations periodic reviews) from a systems-support perspective.

Mentor junior team members through shadowing ticket reviews and feedback on documentation; support onboarding and skills development to build a resilient frontline support function.

Heres What Youll Need (Basic Qualifications)

Bachelors degree in Information Technology Engineering or a related field.

3 years of experience in manufacturing systems support within GMP environments with hands-on expertise in Syncade DeltaV OSI PI and BMS .

Working understanding of cGMP manufacturing operations GAMP and CSV / change-control practices.

Demonstrated strength in incident triage root-cause analysis and clear written documentation.

Ability to partner effectively with cross-functional stakeholders under time-sensitive conditions.

At Moderna we are focused on delivering on our mission by enabling talent to thrive. For this role we are currently unable to offer immigration sponsorship. Candidates must already hold work authorization in US and be able to maintain that status without the need for future sponsorship.

Heres What Youll Bring to the Table (Preferred Qualifications)

Depth in two or more systems : Syncade DeltaV or BMS with familiarity in their integrations.

Strong customer-service mindset; confident facilitating user training and delivering concise how-to.

Experience coaching or mentoring junior engineers and contributing to team knowledge-sharing practices.

Continuous-improvement orientationexperience reducing ticket volume through standardization or automation initiatives.

Pay & Benefits

At Moderna we believe that when you feel your best you can do your best work. Thats why our US benefits and global well-being resources are designed to support youat work at home and everywhere in between.

Best-in-class healthcare coverage plus voluntary benefit programs to support your unique needs

A holistic approach to well-being with access to fitness mindfulness and mental health support

Family planning benefits including fertility adoption and surrogacy support

Generous paid time off including vacation volunteer days sabbatical global recharge days and a discretionary year-end shutdown

Savings and investment opportunities to help you plan for the future

Location-specific perks and extras

The salary range for this role is $89900.00 - $143800.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An individuals position within the salary range will be based on several factors including but not limited to specific competencies relevant education qualifications certifications experience skills performance and business or organizational needs.

The successful candidate may be eligible for an annual discretionary bonus other incentive compensation or equity award subject to company plan eligibility criteria and individual performance.

About Moderna

Since our founding in 2010 we have aspired to build the leading mRNA technology platform the infrastructure to reimagine how medicines are created and delivered and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.

By living our mission values and mindsets every day our people are the driving force behind our scientific progress and our culture. Together we are creating a culture of belonging and building an organization that cares deeply for our patients our employees the environment and our communities.

We are proud to have been recognized as a Science Magazine Top Biopharma Employer a Fast Company Best Workplace for Innovators and a Great Place to Work in the U.S.

If you want to make a difference and join a team that is changing the future of medicine we invite you to visit to learn more about our current opportunities.

Our Working Model

As we build our company we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70 / 30 work model. This 70% in-office structure helps to foster a culture rich in innovation teamwork and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn contribute and make a meaningful impact.

Moderna is a smoke-free alcohol-free and drug-free work environment.

Equal Opportunities

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a persons race color sex gender identity or expression age religion national origin ancestry or citizenship ethnicity disability military or protected veteran status genetic information sexual orientation marital or familial status or any other personal characteristic protected under applicable is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day please apply!

Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories consistent with legal requirements.

Accommodations

Were focused on attracting retaining developing and advancing our employees. By cultivating a workplace that values diverse experiences backgrounds and ideas we create an environment where every employee can contribute their best.

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and / or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at .

Export Control Notice

This position may involve access to technology or data that is subject to U.S. export control laws including the Export Administration Regulations (EAR). As such employment is contingent upon the applicants ability to access export-controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements only individuals who qualify as U.S. persons (citizens permanent residents asylees or refugees) are eligible for this position. For this role Moderna is unable to sponsor non-U.S. persons to apply for an export control license.

#LI-CK1

Required Experience :

IC

Key Skills

Clerical,Abinitio,Chiller,Application Engineering,ELV,AV

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 89900 - 143800