Job Description
Job Description
Description :
Location : Iowa City–Cedar Rapids Corridor (multi-site leadership)
Reports to : Chief Executive Officer
Employment Type : Full-Time, Exempt
About New Pioneer Food Co-op
New Pioneer Food Co-op is a community-owned grocery cooperative built on people, quality, and sustainability. We’re passionate about supporting local producers, creating a welcoming experience for every shopper, and fostering a workplace where staff can thrive.
About the Role
The Director of Operations provides leadership and direction for New Pioneer store locations. This role ensures that our teams deliver outstanding service, operational excellence, and financial accountability while reflecting the cooperative’s values every day.
You’ll work closely with Store Team Leaders and department heads to align daily operations with strategic goals. You’ll also partner with HR, Finance, Purchasing, and Marketing to create efficient systems, consistent standards, and strong communication across all sites.
You’ll lead with presence, patience, and respect. Listen to understand, not to react. Build trust through follow-through, consistency, and clarity. Coach others toward growth by setting expectations, offering timely feedback, and creating space for staff to problem-solve and contribute ideas. Model steadiness in change, balancing care for people with care for the work. Engage in conflict with curiosity and transparency, supporting accountability without blame or avoidance. Lastly, you’ll demonstrate a grounded commitment to inclusion and belonging, ensuring every team member feels seen, valued, and part of shared success.
Requirements : What You Will Do
What Success Looks Like
What You’ll Bring
Compensation & Benefits
This position offers a competitive salary aligned with market benchmarks for similar cooperative roles, plus a comprehensive benefits package that includes medical, dental, vision, paid time off, staff discounts, and retirement plan options.
Director Of • Iowa City, IA, US