Data Center Engineering Operations
Join Earth's most customer-centric company and work with teams of front-line responders who support the operations of some of the world's most powerful data centers. Our data center engineering operations team maintains and operates our critical infrastructure systems so that they are prepared to stand up against any situation. As an Amazonian you will work in some of the most sophisticated, safe, and secure data centers in the world. Our chief engineers help keep them that way by working with the brightest minds from around the globe to help test and implement the newest technology and work practices to meet the demands of a changing market. Let's work hard, have fun, and make history! We're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain and we're looking for talented people who want to help.
Key job responsibilities :
- Act as the primary escalation point for all facilities-related issues.
- Oversee operation and management of routine and emergency services on a variety of critical systems.
- Perform root cause analysis of equipment failures, and troubleshooting of facility within internal service level agreements.
- Provide training and guidance to engineering operations technicians and work with facility manager to set team culture.
- Create and deploy new standard practices for engineering operations technicians, chief engineers, and vendor support teams.
- Assist in the build out of new facilities and assist in projects to increase current facility efficiency.
- Work outside of normal business hours for routine maintenance as required, including responding to out-of-hours emergency calls.
- Communicate complex technical information to a non-technical audience.
- Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.
- Ensure all safety procedures are adhered to by vendor and Amazon staff.
- Establish building performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
- Utilize Microsoft Excel, Word, Outlook and other basic administrative tools to perform day to day tasks.
Physical requirements :
Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations :Regularly lift and / or move up to 39 pounds independently.Participate in group lifts for 40+ pounds.Maintain balance and perform construction tasks while on a ladder.Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position.Work in an environment requiring provided ear protection.About the team :
Amazon web services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating. We value diverse experiences. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's best employer. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home.
Basic Qualifications :
3+ years of electrical or mechanical experience.3+ years of data center or mission critical facilities experience.Technical (Military / Trade School) training or degree in a relevant field.Preferred Qualifications :
4+ years of data center engineering experience.Associate's or Bachelor's degree.