Facility Host

Facility Host

Greets customers, acts as a liaison between guests and any necessary hospital departments. Oversee Information Desk Volunteers. Provides clerical support to hospital departments and administration.

The Facility Host is a liaison between guests and hospital departments. This caregiver is responsible for greeting customers, answering telephone calls, taking messages, and forwarding calls in a courteous and efficient manner. Responsibilities include scheduling and oversight of Information Desk Volunteers, manage wheelchair availability at all hospital entrances, track service metrics to report and as applicable, ensures patient messages are delivered.

The Facility Host ensures customers' requests are triaged and handled appropriately and timely, responds to requests for information and appropriately releases information based on policy and maintains an organized and clean work and reception area.

This caregiver will tactfully handle difficult situations with customers while remaining positive and professional. And when needed, will escalate issues to the appropriate staff member.

The Facility Host provides clerical support and may assist with any of the following assignments : sorting and distributing mail; typing; data entry; scheduling appointments or meetings; ordering, stocking and maintaining supplies; assembling files or packets; scanning documents; processing forms or paperwork; or other clerical duties.

May escort or assist outpatients / guests / visitors in navigating to areas in the hospital, using a wheelchair if necessary.

Shift Details

• Must have morning availability
• PRN / as needed

Minimum Qualifications

Preferred Qualifications

Physical Requirements :

Interact with others by effectively communicating, both orally and in writing. Operate computers and other office equipment requiring the ability to move fingers and hands. See and read computer monitors and documents. Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment. May require lifting and transporting objects and office supplies, bending, kneeling and reaching as well as pushing patients in wheel chairs and escorting them to their destination.

Location : Intermountain Health Spanish Fork Hospital

Work City : Spanish Fork

Work State : Utah

Scheduled Weekly Hours : 0

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$16.81 - $21.86

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.