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Inside Operations Manager - Premier Stair & Door
Inside Operations Manager - Premier Stair & DoorFlooring Services, LLC • San Antonio, Texas, United States, 78247
Inside Operations Manager - Premier Stair & Door

Inside Operations Manager - Premier Stair & Door

Flooring Services, LLC • San Antonio, Texas, United States, 78247
9 days ago
Job type
  • Full-time
Job description

Flooring Services and our affiliated entities has continued to be a trusted and respected industry leader in the home building industry since 1983. Our family of companies bring the Family Advantage, and we conduct our affairs with integrity while demonstrating respect for our clients, employees, the environment, and the communities in which we do business.

SUMMARY : Perform all duties in a professional manner in accordance with Premier Stair's Mission and Values. Perform essential functions related to estimating and processing staircase and millwork jobs.

OVERVIEW OF YOUR DAILY TASKS :

  • Processing Functions

Produce at least 7 pull sheets daily of material packages to be sent out on staircase jobs

  • Review buyer selections, purchase order information, community specifications, and field measurements accurately
  • Is knowledgeable about every customer and their price sheets and specification levels
  • Review pull sheets with subcontractors to insure they understand the details of installations
  • Perform quality assurance procedures of teammates' work to insure accuracy
  • Estimating Functions
  • Perform take off from plans to identify all staircase and millwork components that need to be bid

  • Confirm specifications with customer and Account Manager
  • Accurately bid plans based on specifications and pricing guidelines provided by Account Manager
  • Communicate professionally with customers and staff via phone, email and face-to-face meetings
  • Purchasing Functions
  • Coordinate with Corporate on daily / weekly / monthly purchasing needs

  • Work with Receiving on damages / wrong items received, and other receiving issues
  • Set up / monitor new item codes per customer needs
  • Meet with vendors on issues and new products
  • Work with estimating and purchasing on new costs and products
  • Sales Functions
  • Frequent shared communication with operational departments to include scheduling, processing, purchasing, or estimating regarding product development, allocation, and other pertinent information for promoting our business relationship with current customers and new customers

  • Expedite the resolution of customer problems and complaints to maximize satisfaction to the appropriate person(s) at Premier to expedite a positive outcome and solution
  • Perform cost-benefit analyses of existing and potential customers to better understand their business and ours maximizing our cost to benefit ratio of all services sold
  • ADDITIONAL DETAILS :

  • Excel experience is required
  • Bilingual (English / Spanish) is a plus
  • Every employee is expected to attend work regularly and report to work on time :
  • Work hours are a typical 8 hour work day beginning at 7 or 8 a.m.

  • Employees must keep an accurate record of all their hours worked in ADP
  • Professional appearance is required for all employees :
  • Office Professional attire including long pants, collared shirts, close toed shoes. Blue jeans allowed on Fridays.

  • No tattered clothing or non-business-related logos or lettering on shirts and hats. If dealing directly with customers, vendors or homeowners a higher level of professional appearance is expected
  • All OSHA required safety procedures must be followed while at any jobsite at any time :
  • Including wearing hard hats and / or safety goggles if necessary

  • Internet usage must be kept to business related searches. All Flooring Services IT security procedures must be followed. Company issued phones, computers, tools, etc. are your responsibility and need to be handled with care, stored in their cases and properly maintained. All equipment is to be kept up to manufacturer specifications.
  • BENEFITS OF WORKING WITH OUR TEAM :

  • Medical, Dental and Vision coverage
  • 401K
  • Paid Holidays
  • Vacation and Personal Time
  • Employee appreciation events
  • Flooring Services and our affiliated entities are proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

  • This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned as needed by the business.
  • Flooring Services, LLC participates in E-Verify, the federal program for electronic verification of employment eligibility. Learn More

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    Operation Manager • San Antonio, Texas, United States, 78247

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