Senior IT Specialist

The Senior IT Specialist will play a critical role in supporting LabCorp's technical infrastructure across multiple sites, including laboratories and patient service centers (PSCs / IOPs). This position requires a highly skilled and proactive individual capable of managing deployments, troubleshooting, and collaborating across teams and vendors.

Key Responsibilities :

Prepare and deploy workstations, laptops, printers, telephones, and other IT equipment in accordance with established SOPs.

Install and configure software aligned with security and operational standards.

Perform remote and on-site troubleshooting to diagnose and resolve technical issues, including reconfiguration, repair, and replacement.

Build and maintain collaborative relationships with internal IT teams to support cross-functional troubleshooting.

Assist remote IT teams with local deployment and operational support of network and security infrastructure.

Partner with lab technical staff and external vendors to install and support specialized laboratory instruments and systems.

Provide after-hours support for planned and unplanned technical issues and projects as needed.

Manage service requests and incident tickets using ServiceNow, ensuring compliance with SOPs, SOWs, and departmental guidelines.

Maintain proficiency in IT systems management and monitoring tools used across the department.

Serve as the technical lead on IT-related projects and business initiatives.

Contribute to the development and maintenance of technical documentation, including Wiki articles, SOPs, and troubleshooting guides.

Perform IT asset management duties, including hardware ordering, receiving, securing, and tracking.

Travel as required to support LabCorp sites across the West Division.

Requirements :

Ability to relate professionally with people, analytical abilities, answer telephones, maintain logs / records, motivate others, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications.

Speech clarity, utilization of fingers and hands, standing-remaining on one's feet in an upright position, sitting-remaining in the normal seated position, handling-seizing, holding, grasping.

Able to pass standardized (color) vision test, as required by test performed.

Bachelor's degree in computer science or 3+ years equivalent technical work experience.

Application Window closes 11 / 14 / 2025

Pay Range : $55,000 - $100,000

All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees / certifications, as well as internal equity and market data.

Benefits : Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including : Medical, Dental, Vision, Life, STD / LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here () .

Labcorp is proud to be an Equal Opportunity Employer :

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We encourage all to apply

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