RECC Manager

The RECC Manager handles engine quote requests and supports outside sales with customer inquiries. He / She ensure all documentation is accurate, respond promptly to engine shipment needs, and provide excellent customer service. Additionally, the RECC Manager ensures the smooth handling of aircraft engine coordinating with all the stakeholders involved. They work closely with AOG desks, monitor shipment flows, and contribute to quality and process improvement initiatives.

Customer Relation Key Outcomes :

• Answer & Handle customer engine quote requests.
• Provide accurate multiple shipping solutions in a prompt manner.
• Negotiate with suppliers (airlines & truck companies) & internal network (FXL network) if necessary to provide the best rates.
• Representing the client to carriers and FXL network.
• Inform the customer in real-time.
• Provide excellent customer service.
• Track & identify trends & opportunities.
• Monitor sales margins.
• Strict compliance of Aero-Lift rules.

Operational Key Outcomes :

External Interactions :

Knowledge :

Operational Key Outcomes :

Skills :

QUALIFICATIONS

Preferred Qualifications :

Pay Transparency :  This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the range is a reasonable estimate of the current   starting salary for the lowest level to the current starting salary of the highest level. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors   permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay :  $10,768.55- 18,016.61 / Month

Additional Details :

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets / Disability.

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.