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Warehouse Supervisor
Warehouse SupervisorShipfusion • Carol Stream, IL, US
Warehouse Supervisor

Warehouse Supervisor

Shipfusion • Carol Stream, IL, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Job Details :

Hours : Monday - Friday, 8 : 00 am - 4 : 30 pm

Shipfusion gives brands the best tools possible for building a successful eCommerce operation. We were founded by a team of long-time eCommerce and logistics professionals who believe retailers should be able to trust their fulfillment partners as much as their in-house team.

At Shipfusion, we pride ourselves on our commitment to entrepreneurship and innovation. We always seek individuals who share these values and want to further their careers in a unique and rapidly growing organization!

The Opportunity :

We are seeking a proactive and detail-oriented Warehouse Supervisor to oversee logistics and supply chain projects within our 3PL operations. This role requires a strong team player who can collaborate cross-functionally while leading project initiatives. You'll manage client projects, streamline processes, and ensure timely, cost-effective project execution. The ideal candidate brings a blend of leadership, logistics knowledge, and project management skills.

Responsibilities :

  • Ensure the warehouse operates at maximum efficiency, with customer satisfaction being the primary goal, by managing, organizing, training, and providing direction for a team of warehouse employees.
  • Achieving all operational goals and service levels alongside the operations leadership team.
  • Finding creative solutions for day-to-day operational challenges.
  • Maintain a safe and healthy work environment, ensuring policies and procedures are followed.

Daily and Monthly Responsibilities

  • Supervise the warehouse's daily activities, including order fulfillment, quality assurance, inventory control, and logistics coordination.
  • Manage eCommerce order fulfillment while achieving established service levels.
  • Work directly with our Customer Support and Account Manager teams to ensure client deliverables are met.
  • Oversee dynamic and changing customer needs such as special packaging, kitting, and bundling projects.
  • Lead a highly productive and engaged team while removing obstacles to drive operational efficiencies.
  • Support new client onboarding and creative fulfillment processes.
  • May be required to perform other duties to meet the organization's ongoing needs.
  • Monitor project timelines, budgets, and deliverables.
  • Coordinate with the internal team regarding client projects.
  • Present progress updates and resolve issues in real time.
  • Identify process improvement opportunities (efficiency, cost reduction, accuracy).

    • What You'll Bring to the Team (Required Skills & Abilities) :

  • 5+ years experience leading an operations team in a warehouse environment
  • Ability to learn new technologies and custom proprietary software quickly
  • Ability to hire, coach, train, and manage a team of 10 to 50 employees
  • An ability to learn and adapt quickly in a fast-paced changing environment
  • Detail Oriented, Strong Interpersonal and Communication Skills
  • Fluent in English (Spanish is a plus)
  • Understanding of OSHA and regulatory compliance is a plus
  • High school diploma or equivalent (College degree preferred)
  • Experience with Microsoft Excel or Google Sheets

    • Attractive Salary and Lucrative Compensation Plan : Earn what you deserve with our competitive and rewarding salary package.

    Comprehensive Health and Dental Coverage : Enjoy peace of mind with health and dental benefits for you and your loved ones, starting from day one.

    Generous Vacation Time : Recharge and explore with 15 days of paid vacation and 5 paid wellness days.

    Vibrant Company Social Events : Connect and celebrate with exciting social events that bring our team together.

    Exclusive Employee Discounts : Enjoy special savings with our employee discount program on your favorite products.

    Employee Assistance Program (EAP) : Access to comprehensive support services that promote employee well-being and work-life balance.

    Calm App Subscription : Receive 100% coverage for the Calm app, providing you with resources for meditation, sleep improvement, and stress management.

    Positive Company Culture : Join a workplace known for its supportive, inclusive, and dynamic culture.

    High Employee Retention Rates : Be part of a company where employees are valued and tend to stay, reflecting our commitment to employee satisfaction and growth.

    Compensation Range

    $55,000—$70,000 USD

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    Warehouse Supervisor • Carol Stream, IL, US