Front End Manager

Front End Manager

Position Title : Store Bookkeeper

Department : Front End

Reports To : Store Director / Front End Supervisor

FLSA Status : Non-Exempt

Job Summary :

Responsible for all store office security and proper administration of the cash office funds. To perform all Front End clerical functions and maintain the highest level of Front End customer service at all times.

Essential Job Functions :

1) Complete the cash and sales reports daily, as well as the weekly recap. A deposit must be made after each shift.

2) Report any shortage over $50.00 immediately to the main office.

3) Check and order change for the store change fund.

4) Prepare all bank deposits and record all data appropriately and verify all returned bank slips.

5) Responsible for verifying tills for cashiers at the beginning and the end of each shift, as well as breaks and lunches; following cash control guidelines.

6) Prepare all items for the armored car service.

7) Responsible for cash handling in the office area, keeping the safe locked whenever not being used.

8) Complete the weekly front end schedule that aligns with the established department budget.

9) Maintain and enforce the emergency code system.

10) Implement emergency Front End procedures when needed.

12) Conduct a master reset or master to sub master operation when necessary.

13) Responsible for all reports issued from the Front End of the store (check transmittals, WU terminal, lottery machine, etc.).

14) Check and issue inter-store transfers when needed.

15) Maintain an NSF file and ensure proper follow-up of bad check procedures.

16) Work with department managers on Front End observations and store safety walks.

17) Maintain a void card variance check on a weekly basis.

18) Abide by all regulations set forth by the USA Patriot Act and Bank Secrecy Act as it pertains to Redner's Markets anti-money laundering program.

19) Abide by all company policies as stated in the Employee Handbook.

Supplemental Job Functions :

1) Answer, screen, and route all incoming telephone calls.

2) Operate a cash register or bag groceries as needed.

3) Order and maintain all office supplies from the main office.

4) Conduct cashier, office clerk, and CSR performance reviews.

5) Review and highlight the cashier report to show acceptable / unacceptable performances.

Minimum Knowledge, Skills, and Abilities Required :

1) Strong oral and written communication skills for interactions with customers, employees, and vendors.

2) Strong analytical and math skills for conducting accurate audits.

3) Must be able to stand upright for most of your scheduled work shift.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.