Home Loan Internal Production - Home Loan Advisor - In-Market

JOB TITLE : Home Loan Advisor - In Market

DEPARTMENT : Home Loans Production

STATUS : Non-Exempt

JOB CODE : 3106

PAY RANGE : $29.81 - $29.81 Hourly

GENERAL DESCRIPTION :

The In-Market Home Loan Advisor is responsible for home loan production from assigned branches and the local mortgage market. They will work closely with the Branch Managers, local realtors and other market sources to generate home loan referrals. The advisors will be responsible for creating production strategies that will enhance the credit union's market share in their assigned market(s). The advisor is responsible for generating and responding to inquiries and referrals from their assigned branches. Interviews applicants to analyze financial and credit information, assist with financing objectives, advises on products, pricing, and gathers any other information required. The advisor will also be responsible for self-sourcing home loans from the local mortgage market by representing the credit union accordingly. The Advisor ensures exceptional service by maintaining a thorough understanding of lending programs, policies, procedures and regulatory requirements.

TASKS, DUTIES, FUNCTIONS :

• Originate home loans by maintaining exceptional service levels and product knowledge. Discuss our home loan products and programs via phone, email or in person.
• Work with branch management and staff to educate and strategize to increase home loan production from our members.
• Work with branch management to develop market strategies to drive new membership and home loans to the credit union.
• Work with realtors and other business partners in the market their assigned branches are located.
• Maintain membership in realtor groups and attend business development events such as mixers, local fairs and any other event that can build the home loans brand and production.
• Obtain and analyzes pertinent financial and credit data. Provide initial assessment of the loan and product qualifications.
• Maintain a thorough understanding of state and federal laws and regulations related to credit union compliance including, RESPA, HPML, HOEPA, HCML, HMDA, Fair Lending and bank secrecy and anti- money laundering laws appropriate to the position.
• Monitor home loan pipeline to ensure loans are attended to promptly, efficiently and accurately to the established home loan pipeline standards.
• Negotiate with members on counter offers or communicate declinations when their initial request cannot be met due to program limitations such as maximum loan-to-value, debt-to-income, valuation, reserves, etc. Demonstrate the ability to delicately handle difficult situations while maintaining complete professionalism.
• Interact with other advisors and fulfillment staff to ensure proper procedural compliance, team collaboration and atmosphere.
• Consistently notate conversations with member in LOS to ensure proper communication.
• Additional duties as assigned by Management.

PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASKS :

ORGANIZATIONAL CONTACTS & RELATIONSHIPS :

QUALIFICATIONS :

PHYSICAL REQUIREMENTS :

LICENSES / CERTIFICATIONS :

REV. 3.1.2024