Cashier / Host - Big City Wings - Kingsland

Job Description

Job Description

Big City Wings - Kingsland

23402 Kingsland Blvd Ste 100

Katy, TX 77494

We are looking for an efficient, courteous Host and Cashier who possesses excellent customer service skills. The Host / Cashier will scan the customer’s selections, ensure that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information to customers products, promotions, or item location. You will also respond to complaints, process refunds or exchanges of items, and maintain a clean workspace.

To succeed as a Host / Cashier, you should have a strong work ethic and high level of accuracy. You should be responsible, attentive to customer needs, and committed to providing excellent service.

Cashier Responsibilities :

• Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
• Seating customers per company policy
• Operating scanners, cash registers, point of sale, and other electronics.
• Balancing the cash register and generating reports for credit and debit sales.
• Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
• Processing refunds and exchanges, resolving complaints.
• Bagging or wrapping purchases to ensure safe transport.
• Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol.
• Maintaining a clean workspace.

Previous restaurant experience not required, but preferred.

Ability to read and understand simple instructions.

Ability to write simple correspondence.

Ability to effectively present information to customers and other team members.

Ability to add and subtract two and three digit numbers and perform these operations using units of American currency.

Ability to operate computer point-of-sale system.

Must have exceptional hygiene and grooming habits.

Food Handler Certification required.

TABC Certification required.

Physical Requirements :

The physical demands are described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Constant standing / walking

Occasional stooping / kneeling

Occasional pushing, pulling, lifting or carrying up to 40 pounds

Occasional ascending or descending ladders, stairs, ramps

Constant working in a hot, wet, humid and loud environment for long periods of time

Frequent, continual, intermittent flexing or rotation of the wrist(s) and spine

Constant receiving detailed information through oral communication

Constant talking, expressing or exchanging ideas by means of the spoken word

Constant clarity of vision at near and / or far distances