Part-time Operator - Worldmark Pagosa Springs Resort

Operator

As a PBX Operator, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. You'll extend hospitality with heart in everything you do, from sharing information about the resort and nearby attractions to providing room rate quotes and confirming reservations.

Bring smiles to guests from around the world by providing warm welcomes

Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions

Process cash and credit card transactions strictly following established procedures

Balance cash receipts, perform bucket checks, and complete other cashier / money handling responsibilities

Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios

Reserve and confirm reservations for individuals and / or groups

Provide guests with room rate quotes

Respond to guest inquiries and concerns as quickly and completely as possible

Promote teamwork and quality service through daily communications and coordination with other departments

Professional appearance and a positive, can-do attitude

Excellent communication skills with the ability to read, write and understand English

Ability to solve problems with a minimum of supervision

Basic math skills and knowledge of proper cash handling procedures

Ability to multitask and work in a fast-paced environment

Attention to detail and strong organizing skills

Basic computer and office skills

Hotel hospitality front office system knowledge a plus

Ability to work independently or with others as needed

We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include :

Medical

Dental

Vision

Flexible spending accounts

Life and accident coverage

Disability

Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Wish day paid time to volunteer at an approved organization of your choice

401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

Legal and identity theft plan

Voluntary income protection benefits

Wellness program (subject to provider availability)

Employee Assistance Program

Compensation generally starting at $18.50 - $18.50 per hour. The actual hourly rate of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to experience, education, skills, training, and work location.

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.