Refugee Resettlement Case Manager - RSS Social Adjustment Services

Job Details

Job Location

San Antonio - San Antonio, TX

Position Type

Full Time

Education Level

High School / Equivalent

Salary Range

$21.75 - $25.97 Hourly

Travel Percentage

Occasional (25-50%)

Job Category

Refugee Resettlement

Description

POSITION OVERVIEW

The Refugee Resettlement Reception and Placement Case Manager is responsible for implementing extensive case management services based on adherence to the Cooperative Agreement in a deliberate, effective and timely manner to eligible clients while maintaining compliance with established federal standards and requirements. This position is Union eligible. This position is grant-funded. If there is a substantial reduction in funding or funding ceases, the position may be terminated and / or subject to applicable CBA requirements.

RESPONSIBILITIES

• Provide case management services to refugees and other displaced persons to include pre-arrival arrangement, coordination of housing, orientation / client education, and other basic needs enrollments within program requirements and time frames utilizing in-house services and referrals to external service providers within the community.
• Provide Cultural Orientation to all adults in the case load within 90 days,
• Ensure a timely request of all cash assistance in accordance with the federal guidelines and within 90 days,
• Document all visits and case management activities and efforts to meet with clients as outlined by the federal requirements and Resettlement leadership,
• Ensure transportation for all newly arrived or recently arrived clients to initial appointments as required or needed in compliance with child safety laws,
• Assist the client with engagement in activities that will facilitate the client's self-sufficiency and ability to perform tasks independently,
• Identify needs and barriers and communicate follow-up to case managers and Program Manager, as needed and required,
• Maintain organized and outlined case files as outlined by the funder and Resettlement leadership and submit all the required information in a timely manner,
• Some evenings and weekends required, flex schedule will be arranged as necessary to accommodate and
• Other Duties as assigned.

Qualifications

Minimum Qualifications

Preferred Qualifications

Attributes

Hybrid Work Plan

Please Note : Employees are expected to live within the assigned geographic location to commute to and from the office or assigned on-site location(s) as business or client needs require.

RAICES is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.