Director of Practice Management

Job Description

Job Description

Engineering data centers with precision and expertise.

At Strategic Mission Critical, we are more than just engineers; we are experts focusing solely on mission critical facilities. Our seasoned leadership team brings together decades of experience, equipping data center providers worldwide with robust, reliable solutions that keep pace with the evolving digital landscape.

As demand for high-performance infrastructure accelerates — fueled by AI and the expanding digital landscape — SMC continues to lead through technical rigor and operational excellence. We’re seeking leaders who think beyond projects to improve the way we deliver them : individuals who elevate people, process, and performance across the firm.

O verview :

The Director of Practice Management (DPM) is a strategic leadership role that ensures the firm’s design and delivery practices are consistent, high-quality, and continuously improving.

This role focuses on how the firm delivers work — aligning standards, education, and operational excellence across all studios.

Unlike department heads who execute projects, the DPM is a systems-level leader who connects people, tools, and processes. They create frameworks that enable teams to deliver excellent work efficiently and consistently.

Position Summary

The DPM leads firm-wide initiatives in :

• Professional development and internal education
• Technical standards and documentation systems
• Quality assurance and quality control (QA / QC)
• Knowledge management and best practice sharing

This position serves as a bridge between leadership, project teams, and support departments (HR, IT, Operations), ensuring that best practices are documented, taught, and upheld throughout the firm.

Responsibilities :

Responsibilities include but are not limited to :

Education & Professional Development

Standards Management

QA / QC Oversight

Knowledge Management

Strategic Leadership

Skills & Competencies

Education & Experience :

SMC offers a competitive benefits package, with a 36-hour standard work week, hybrid working arrangement, 13 paid holidays, 100% coverage of medical, health, and dental insurance premiums for our full-time employees, and reimbursement of professional licensing costs. Spouse and family insurance premiums are subsidized by SMC. All full-time employees are additionally eligible for employer-sponsored life and long-term disability insurance as well as participation in our 401(k) plan, with annual safe harbor contribution.