Night Auditor (part-time)

Description :

If you are looking for a position that requires a combination of customer service and accounting knowledge, then the Night Auditor role at The Wyndham Deerfield Beach Resort may be the perfect fit for you! As a Night Auditor, you will be responsible for ensuring that guests have a smooth check-in and check-out experience, as well as providing financial reports and maintaining accuracy in the hotel's financial records. You will also be responsible for verifying daily income and expenses, and resolving any discrepancies that arise. In addition, you will be providing excellent customer service to ensure that guests have a pleasant stay. This is a great opportunity to gain experience in the hospitality industry while also developing your accounting and customer service skills.

Requirements : Job Responsibilities

Welcome guests to the hotel and check them in and out

Make sure guest records are accurate and up to date

Balance accounts and keep track of all charges and payments

Process payments for guests and enter data into the system

Monitor and maintain the security of the hotel premises

Respond to all guest inquiries and complaints in a professional manner

Perform nightly audit of the hotel accounts

Reconcile the daily room rates and occupancy

Generate financial reports for the hotel

Maintain the cleanliness of the front desk area

Assist other staff members with tasks as needed

Follow all safety and security procedures

Job Requirements

Ability to work night shifts and holidays

Excellent communication and customer service skills

Knowledge of accounting principles and software

Ability to maintain organized records

Problem-solving and decision-making skills

Knowledge of hotel operations

Ability to work independently

Ability to manage multiple tasks

Strong organizational skills

Ability to handle high-pressure situations

Knowledge of safety and security procedures

Ability to work in a fast-paced environment

Computer literacy, including proficiency in MS Office and hotel management software

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