Loss Prevention Officer (U)

Officer Sec & Safety Svcs I

Security & Safety Services at Gaylord Hotel reports to Asst Mgr Sec & Safety Svcs. No supervision.

Job Description Date : 11 / 14 / 06

Job Purpose

Maintain a safe and secure environment for guests and employees throughout the property and surrounding complex. Provide security for special events, shows and functions held at the hotel and convention center facilities.

Job Responsibilities

1. Monitor the safety and security of the property and surrounding complex through mobile / foot patrol, stationary post and traffic control.

2. Perform safety duties at special events including : checking access passes, protecting property, maintaining order, and directing traffic for hotel or client paid special events, shows, concerts or other functions.

3. Provide assistance to guests and employees in need of medical attention, while awaiting the arrival of emergency medical personnel. May be required to administer minor first aid including CPR and AED.

4. Respond to hotel and emergency events.

5. Prepare incident, accident, and other reports that may be required at a specific post assignment.

6. Conduct safety inspections. Report safety hazards and defective equipment to maintenance for repair.

7. Provide security to dignitaries and celebrities. When requested or required, escort employees or hotel clients carrying cash or other valuables.

8. Conduct employee parcel inspections, ID verification, and enforce company policies and procedures.

9. Provide on the job training and orientation to new security agents as needed.

10. Support Lost and Found operation as required.

11. Perform other duties as assigned.

Job Qualifications

Education : High school diploma or equivalent required.

Experience : Security related or law enforcement experience preferred, but not required. Must be able to complete the security classroom and on-the-job training program. Hospitality experience preferred. Strong communication and interpersonal skills.

Licenses / Certifications : Valid Driver's License and a satisfactory driving record may be required CPR certification or attain certification within 90 days of start date, must be registered in accordance with the state law (timeframe varies by state requirement).

Management Activities

Provide for the safety and security of the employees or the property. Plan and control the budget. Monitor or implement legal compliance measures. Customarily and regularly direct the work of at least 2 or more full-time STARS or their equivalent.

Discretion & Independent Judgment

No authority to formulate, affect, interpret, or implement management policies or operating practices. No authority to commit the employer in matters that have significant financial impact. No authority to waive or deviate from established policies and procedures without prior approval. No authority to negotiate and bind the company on significant matters. No involvement in planning long or short-term business objectives. No representation of the company in handling complaints, arbitrating disputes or resolving grievances. No authority to make an independent choice, free from immediate direction or supervision or make decisions or recommendations that may occasionally be reviewed, revised or reversed.

Physical Requirements

Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts / carries up to 5 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.

Additional physical and visual requirements (check all that apply) :

• Identify and distinguish colors
• Stand for long periods of time
• Walk extended distances
• Lift / carry 6-25 lbs.
• Lift / carry 26-50 lbs.
• Lift / carry over 50 lbs.
• Reach hands and arms in any direction
• Kneel and / or stoop repeatedly
• Other : Ability to climb, descend stairways and run

Working Conditions

Continually works inside and in close proximity to others.

Additional working conditions (check all that apply) :

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

This position offers health care benefits, retirement benefits, earned paid time off (including sick leave where applicable), life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility waiting period, contribution, and other requirements and conditions.

Why have less when you can have MORE all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hoteloffering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.