Director, Architecture-eCommerce & Digital Retail

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The Director of Architecture for e-Commerce and Digital Retail will lead architecture strategy and execution for our global e-commerce and digital retail platforms. (S)he will own Solutions Architecture for all guest-facing digital channels and products / platforms and lead a team of Solutions Architects. This role requires a strategic thinker with deep technical expertise and a passion for innovation, as well as a hands-on architect, leading some of the projects directly.

The ideal candidate will have extensive experience with large-scale, high-performance e-commerce / omnichannel architecture, engineering and operations; cloud technologies; and a strong background in the QSR and / or retail industry.

(S)he will be responsible for transforming Inspire Digital Platform into a scalable multi-brand white-labeled platform and drive integration of Inspire Brands’ vertical e-commerce and restaurant technology capabilities into a cohesive Unified Commerce architecture.

This role will be part of Architecture & Innovation team and report to VP, Architecture & Innovation.

Responsibilities

• Strategic Leadership :
• Develop and lead a cohesive architecture strategy for e-commerce and digital retail platforms.
• Collaborate with executive leadership to align architectural initiatives and designs with business objectives.
• Drive innovation and digital transformation efforts across the organization.
• Architecture Development :
• Design and implement scalable, secure, and highly performant architectural solutions.
• Ensure architectural alignment with business goals, industry and company standards and best practices.
• Oversee the development and maintenance of architectural documentation, standards, and guidelines.
• Team Leadership and Collaboration :
• Lead a team of architects, fostering a culture of innovation and continuous improvement.
• Collaborate with cross-functional teams including product management, engineering, operations, and marketing. Provide thought leadership and support.
• Mentor and develop team members, promoting knowledge sharing and professional growth.
• Technology and Innovation :
• Stay abreast of emerging technologies and industry trends, evaluating their potential impact on the business. Examples may include voice AI, drone delivery service, recommendation engine, etc.
• Drive the adoption of modern technologies and best practices such as API-driven architectures, cloud computing, microservices, etc.
• Champion the use of data and analytics to drive decision-making and enhance customer experiences.
• Project and Vendor Management :
• Manage complex architectural efforts / projects from conception through implementation, ensuring timely and successful delivery.
• Manage relationships with external vendors and partners, ensuring alignment with architectural goals.
• Monitor and report on architecture progress, risks, and outcomes to senior leadership.

Education And Experience Qualifications

Skills, Knowledge And Abilities

Inspire Brands is a multi-brand restaurant company whose portfolio includes more than 32,000 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide.

We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose : to ignite and nourish flavorful experiences.

Seniority level

Seniority level

Director

Employment type

Employment type

Full-time

Job function

Job function

Engineering and Information Technology

Industries

Restaurants

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