Vice President, Product, Design, & Delivery

Vice President, Product, Design, and Delivery

When you join Sallie Mae, you become a champion for all students. We're on a mission to power confidence as students begin their unique journey. To help them plan their higher education, successfully finish, and prepare for life after school. To help them Start smart. Learn big.

Students need guidance navigating this important time in their life. They need someone who acknowledges that their education path is unique. They need a partner willing to evolve and not only meet but surpass their expectations. We're changing. Because students need a better way.

We're looking for people who are excited to drive this transformation. To break barriers and think of new ways to adapt, help, and create better experiences for studentsand for each other.

This is where diverse backgrounds, beliefs, and perspectives matter. It's where you're empowered to bring your authentic self to work.

Feeling your best allows you to do your best. Our benefits take care of the whole youfrom physical and mental to financial and professional. You'll get opportunities to further your education and career, support for you and your family (including your pets!), paid time off to volunteer for the things that matter to you, and more.

We're obsessed with impact and making a real difference. For us, that means putting relationships first, asking "why not?" when tackling challenges, and continuously learning new skills.

Come do more than join something, change something. For students, for future generations, for the future of education.

What You'll Contribute

The Vice President for Product, Design, and Delivery will have profit and loss responsibility for our flagship Private Student Lending business responsible for our product management, product development, and design teams. The candidate will work across a broad group of stakeholders to manage our product suite and be an end-2-end champion across the business to drive growth, reduce costs, optimize client experiences, simplify our tech stack, and strengthen our Controls environment.

What You'll Do :

• Serve as the Profit & Loss steward for our lending business across an array of products serving undergraduate, graduate, and professional development education financing
• Direct day-2-day business management across Product, Client Experience, Marketing, Operations, Technologies, Legal, Risk, Controls, Compliance, and Finance.
• Own Product Development & Delivery across Private Student Lending and Retail Deposits serving as the leader of our Agile Product Teams, Program / Initiative Management, and Quality Assurance / UAT
• Lead Design teams deployed across our website, partner and marketing collateral, application, servicing and the call center agent experiences
• Prepare & deliver Business Performance updates across multiple senior forums across the organization
• Maintain a strong Controls environment with oversight of exceptions monitoring and ensuring accuracy in pricing and disclosure management in addition to serving as the business lead for Audit and Regulatory inquiries
• Hire, coach, mentor, and development junior talent on the team and across the organization
• Maintain awareness around industry and competitive trends in order to formulate prudent actions for Sallie Mae

What You Have :

Feeling Your Best Helps You Do Your Best :

Our benefits take care of the whole youso you can build your work around your life (not the other way around!).

Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!