Consumer Insights Supervisor (Los Angeles, CA)

POSITION SUMMARY

The field supervisor will develop research methodologies and execute recurrent in-store and online research to help record consumer opinions on various products and topics.

ESSENTIAL JOB FUNCTIONS

• Develop and elaborate research methodologies, including defining research types and designing questionnaires; establish settings for study execution, including sample size, periodicity, and filters.
• Coordinate sample collection, including training local interviewers on methods and processes; provide in-site support for special studies conducted in specific geographies. Support the interview process, execute interviews and sample recollection.
• Validate questionnaires and methodologies through pilots in the field
• Supervise the preparation of the performances and the correct handling of the product at store; Manage product samples at the store level, including retention samples for Research & Development (R&D).
• Review the tablet programs for correct functioning on the field.
• Oversee the application of sample processes, including managing the rotation of multiple sample options; review survey data to check for performance, adherence to filters, segment accuracy, and overall quality.
• Ensure the correct application of survey criteria for each brand, including target consumer identification and sample coverage.
• Other duties as assigned

MINIMUM QUALIFICATIONS

License / Certifications

Preferred Qualifications

KNOWLEDGE, SKILLS AND ABILITIES (KSA's)

ENVIRONMENTAL / WORKING CONDITIONS

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.