Director, Revenue Operations

Director, Revenue Operations (ROPS)

The Director, Revenue Operations (ROPS) is responsible for operational oversight and strategic planning for revenue cycle teams and related activities. Builds revenue cycle teams, analyzes their performance, identifies trends, communicates results, and improves process performance impacting the revenue cycle. Determines opportunities for improvement and facilitates process improvement to affect change in order to achieve revenue cycle best practices and ensure consistency and compliance with DaVita policies and state and federal regulations. Overall focus is on supporting ROPS in its mission to enable the Village to give life, and to achieve its vision of being a trusted village neighborhood and world class revenue partner. This position reports to the VP-Revenue Management.

Builds High Performing Teams

• Actively engages in the recruitment, interviewing, hiring, and retention processes with People Services
• Ensures that adequate training in all areas is provided including compliance with federal and state laws, DaVita policies and procedures
• Coaches, motivates, and develops team mates through formal and informal feedback and development opportunities in alignment with DaVita's Mission and Core Values
• Directs and participates in performance management measures as appropriate in accordance with People Services and Legal Support Teams
• Creates effective succession planning to ensure ROPs sustainability
• Continuously develop individual skills and behaviors that promote the DaVita Way of management (DWOM) and the core values.

Direct Daily Operations

Perform Strategic Thinking

Effectively Communicate

Other duties as assigned

Bachelor's degree in related field required, Master's degree preferred

Minimum of five (5) years of related experience required

Ability to meet goals individually and in a team environment

Demonstrated ability to motivate others and build commitment to our ROPS Mission and Vision in order to execute necessary tasks and achieve goals

Ability to read and interpret an extensive variety of documents such as contracts, claims, instructions, policies, and procedures

Experience with strategic planning and implementation of new initiatives

Increasing levels of senior leadership responsibility in healthcare revenue operations

Strong knowledge of healthcare revenue cycle (ex : Patient Intake, Billing, Collections, etc.)

What We'll Provide :

More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days. The Salary Range for the role is $146,000.00 - $215,000.00 / year. For location-specific minimum wage details, see the following link : DaVita.jobs / WageRates Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https : / / careers.davita.com / benefits Colorado Residents : Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. DaVita is an equal opportunity / affirmative action employer. As such, DaVita makes hiring decisions solely on the basis of qualifications and experience, and without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.