Job Description
Job Description
This newly created role offers the chance to be the face of a national food distribution leader in the Minneapolis region, ensuring seamless delivery and service experiences for customers. With a competitive base salary ($60K–$70K) plus bonus, comprehensive benefits, and long-term career growth potential, you’ll take on a position that blends relationship management, field problem-solving, and data-driven insights. Supported by a company with nearly two decades of proven growth and the stability of a global parent, this opportunity also provides flexibility with 2–3 days in the field balanced by on-site work at the distribution center.
About the Role
We are seeking a Field Representative to act as the primary liaison between customers, distribution center leadership, and corporate service teams. In this role, you will :
- Resolve and follow up on customer concerns around delivery routes, timing, products, and service issues
- Conduct regular site visits and host distribution center tours to strengthen customer relationships
- Monitor deliveries for cold chain compliance and ensure proper handling of temperature-sensitive goods
- Leverage data and KPIs to identify trends and drive conversations with customers and internal teams
- Collaborate with leadership to troubleshoot challenges and implement process improvements
- Support customer launches and ongoing service needs, ensuring smooth execution in the field
Why Join Us
Challenge : Opportunity to lead customer-facing initiatives for major national brands, including managing new launches and solving real-world distribution challenges. Role combines relationship management, analytics, and field problem-solving.Location : Minneapolis / Roseville base with regional travel (mostly by car). Allows for flexibility on field days, with balance between on-site at DC and in-field with customers.Advancement : Career growth potential into DC leadership (warehouse, transportation, operations) or corporate roles in Dallas, TX (customer service management, supply chain functions).Compensation : Competitive $60K–$70K base salary plus bonus eligibility and a full benefits package (medical, dental, vision, PTO, 401(k), etc.).Culture : Values-driven company with a people-first culture, integrity-based creed, and strong leadership support. Inclusive environment focused on collaboration and doing the right thing.Stability : 20-year track record of growth, backed by a global parent company. Strong history of landing new national partnerships, ensuring long-term business continuity.Required Qualifications
Bachelor’s degree preferred; equivalent experience accepted2–3 years of customer-facing experience in field service, account management, or distribution support (college grads without experience not considered)Strong communication and relationship management skills with high professionalism and EQAnalytical mindset with the ability to use data to identify trends and guide conversationsProactive problem solver comfortable managing customer relationships directly in the fieldCompensation & Benefits
Base salary : $60,000–$70,000Bonus : 5% annual targetComprehensive benefits including medical, dental, vision, life, and disability insurance401(k) retirement plan with company matchPTO : 10 days plus 6 sick / personal days and 9 paid holidays annually