Vehicle Regulation Specialist

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Overview

The Kentucky Transportation Cabinet is committed to meeting or exceeding the needs and expectations of our customers. Our focus is on people : our customers, our employees and our partners. We will continually improve both the delivery of our products and services and the processes which support that delivery. To provide a safe, efficient, environmentally sound and fiscally responsible transportation system that delivers economic opportunity and enhances the quality of life in Kentucky.

Base pay range

Description The One Stop Shop, Franklin County, seeks a Vehicle Regulation Specialist to provide direct assistance to the general public and Department of Vehicle Regulation staff in all aspects of an advanced level verification of complex applications for vehicle licensing, collection of taxes and issuance of credentials.

Summary Of Responsibilities

• Provides support to One Stop Shop customers and Department of Vehicle Regulation staff by conducting advanced level verification of applications submitted for departmental credentials. Uses complex data systems such as C View, MCMIS, NAS, IDR, Tyler, IFTA Demographics, MC Portal, Motor Carrier Connect (MCC), and KAVIS.
• Reviews applications required by Federal and State laws for vehicle licensing, International Registration Plan (IRP) and International Fuel Tax Agreement (IFTA), motor carrier taxes and credentials. Issues, renews, cancels and reinstates credentials and license. Ensures compliance with reciprocal agreements. Collects and processes required fees. Provides override authority when applicable.
• Issues receipts for completed transactions from Motor Carrier Connect (MCC). Assists customers with completing supplements, tax filings, renewals, audit bills, penalty and interest, failure to file fees, and account access by providing guidance at customer service computers or via phone and email.
• Monitors walk-in workflow assignments by assessing the One Stop Kiosk traffic flow, assigns customers accordingly and ensures tickets are resolved timely. Opens and logs in to the Customer One Stop Kiosk each morning, as assigned, to allow customers to sign in for services. Continuously monitors customer traffic to ensure effective service.
• Other duties as assigned.

Ideal Candidate Will Have Experience In

Benefits & Perks

Additional position information

If you are looking for a rewarding career with a culture of employee involvement, where teamwork is the norm and measurement of performance is essential, the Kentucky Transportation Cabinet is for you!

We invite you to apply for the opportunity to expand your learning potential while providing a steady paycheck and benefits.

We look forward to reviewing your application!

Applicants must be currently authorized to work in the United States for any employer. The Kentucky Transportation Cabinet (KYTC) participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. KYTC will only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that KYTC has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https : / / www.e-verify.gov /

Minimum Requirements

EDUCATION : Graduate of a college or university with a bachelor's degree.

EXPERIENCE, TRAINING, OR SKILLS : Four years of professional administrative, business, or management experience.

Substitute EDUCATION for EXPERIENCE : NONE

Substitute EXPERIENCE for EDUCATION : Administrative, business, or management experience, or a related field, will substitute for the required education on a year-for-year basis.

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.) : NONE

Working Conditions : Incumbents typically perform duties in an office setting and interact with the general public, as well as county and state officials.

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Note : References to related job postings and extraneous dates in the original description have been removed to improve clarity and focus on the role.

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