Job Description
Job Description
Summary :
The Hospital Staffing Coordinator or Acute Care Administrative Assistant is responsible for ensuring adequate and appropriate staffing for nursing units, by maintaining scheduling systems, monitoring staffing levels, and coordinating shift coverage. This role works closely with Director of Nursing or designee, nurses, and other staff to ensure high-quality patient care through effective workforce allocation.
Typical Schedule :
Daytime hours. This role is primarily based onsite.
Essential Duties & Responsibilities :
- Develop, maintain, and update daily, weekly, and monthly staffing schedules.
- Maintain and update CNE, Director of Nursing or Designee business calendars
- Collaborate with unit managers to forecast staffing needs based on census, acuity, and planned leaves.
- Coordinate shift coverage for callouts, vacations, and unplanned absences with Shift Supervisor and Director of Nursing or Designee
- Maintain accurate records of time worked, absences, and schedule changes.
- Communicate staffing assignments and updates to relevant personnel.
- Manage float pool and per-dem staff scheduling.
- Utilize scheduling software and timekeeping systems effectively.
- Ensure compliance with labor laws and hospital staffing policies.
- Assists in onboarding new staff by collaborating with department leader or designee - inputting schedules and providing orientation to scheduling systems.
- Generate and distribute regular staffing reports (tardies, absences, missed lunches, PTO request) to leadership.
- Works hand-in-hand with HR and Director of Nursing or designee to ensure that open positions are posted timely and accurately.
- Reviews and submits timecards for processing.
- Supports CNE and Director of Nursing led meetings with agenda and minutes support for accurate documentation of process improvement and regulatory compliance and the dissemination of these documents to the appropriate stakeholders. You will need this documentation for future certifications (e.g. trauma)
- Should report directly to CNE with dotted line to HR related to regulations and rules around timecards, payroll, orientation and hiring.
- Will assist HR with providing orientation and schedule for travelers
Knowledge, Skills, & Abilities :
Knowledge :
Healthcare staffing and scheduling practicesHospital operations and rolesLabor laws, union contracts, and HR basicsMedical terminologyScheduling softwareKnowledge of HIPAA requirements and complianceSkills :
Effective scheduling and coordinationStrong communication and interpersonal skillsTime management and attention to detailConflict resolutionProficient in workforce management toolsAbilities :
Multitask and adapt in fast-paced environmentsSolve staffing issues quicklyMaintain confidentiality and professionalismWork under pressure with tight deadlinesQualifications : Education :
Required :
High school diploma or GED (minimum)Associate’s or bachelor’s degree (preferred), especially in :Healthcare Administration
Business AdministrationHuman ResourcesNursing (for clinical knowledge) w / staffing / scheduling and payroll experience1–3 years of experience in :Healthcare staffing or schedulingHospital administrative supportHuman resources or employee scheduling systemsExperience in nursing administration or with medical staff coordination is a plus.Familiarity with scheduling software.Preferred :
Certified Staffing Professional (CSP) – from the American Staffing AssociationCertified Medical Administrative Assistant (CMAA) – from the National Healthcareer Association