Network Engineer - Operations in San Ramon

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Job DescriptionJob Description

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate and foster an inclusive environment, empowering our employees to be their authentic selves.

To complement our rapid growth, we are actively hiring for a Network Engineer to operate in a 24 / 7 Software-as-a-Service (SaaS) environment maintaining IP Networking components in a production setting. In this role you will :

• Participate in projects for Network Operation improvements.
• Review and analyze history of network related incidents and perform preventive measures.
• Troubleshoot network related issues and communicate with customers.
• Implement best security practices.
• Assist in managing network service providers and equipment.
• Provide capacity analysis and planning.

Key Responsibilities :

Requirements :

Work Location : This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office.

As part of our continued commitment to , equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to : skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.

Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and / or other applicable incentive compensation plans.

Our total reward package also includes :

All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.

The US base salary range for this role is below. $83,800—$200,600 USD

Five9 embraces and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.  The more inclusive we are, the better we are.  Five9 is an equal opportunity employer.

View our privacy policy, including our privacy notice to California here :

Note : Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.

If you are interested in applying for this job please press the Apply Button and follow the application process. Energy Jobline wishes you the very best of luck in your next career move.