Product Manager

Job Description

Job Description

Location : Palo Alto, CA (hybrid)

Next Insurance is a fast-growing startup in Silicon Valley, led by seasoned entrepreneurs. Our mission is to transform insurance for small businesses through technology and exceptional service, offering better insurance at a lower price. We were recently acquired by Ergo, a Munich Re subsidiary for $2.7B.

Next Insurance seeks a strategic Product Manager to lead growth and AI-powered underwriting for key customer segments : Construction, Food & Beverage, or Professional Services. This role focuses on driving segment-specific innovation and expansion.

We are looking for an experienced product leader passionate about customer success and leveraging technologies like AI and machine learning. If you thrive in a fast-paced environment, enjoy working with small businesses, and are interested in applying AI to a massive industry, this opportunity is for you.

About the Role

As a Product Manager for a priority customer segment, you will define the product vision, strategy, and roadmap for growth and AI-driven underwriting within that segment. You will drive customer acquisition, retention, and satisfaction while utilizing AI to enhance underwriting. Collaboration with various teams is crucial for successful product delivery.

What You'll Do

• Develop and execute a product strategy to drive growth within a specific customer segment (Construction, Food & Beverage, or Professional Services).
• Lead the integration of AI models into the underwriting and onboarding process.
• Engage with customers in your segment to understand their needs and translate them into product requirements.
• Analyze customer and operational data to identify growth opportunities and process improvements.
• Define and track key performance indicators (KPIs).
• Collaborate with design, customer service, engineering, data science, machine learning, and sales teams.
• Foster innovation and rapid iteration.
• Hypothesize, build, measure, and learn to inform product direction.

What You Need

Note on Fraudulent Recruiting

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Next Insurance. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note, we do not ask for sensitive information via chat, text, or social media, and any email communications will come from the domain @ nextinsurance.com . Additionally, Next Insurance will never ask for payment, fees, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via the careers page on our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations. If you believe that you have been the target of an interview / offer scam by someone posing as a representative of Next Insurance, please do not provide any personal or financial information. You can find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission's website ( https : / / consumer.ftc.gov / articles / job -scams ), or you can contact your local law enforcement agency.

The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position in the location(s) listed. Within the range, individual pay is determined by additional factors, including, without limitation, job-related skills, experience, and relevant education or training. NEXT employees are eligible for our benefits package, consisting of our partially subsidized medical plan, fully subsidized vision / dental options, life insurance, disability insurance, 401(k), flexible paid time off, parental leave and more.

US annual base salary range for this full-time position :

$193,000—$260,000 USD

Don't meet every single requirement? Studies have shown that some underrepresented people are less likely to apply to jobs unless they meet every single qualification. At NEXT, we are dedicated to building a diverse, inclusive and respectful workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

One of our core values is 'Play as a Team'; this means making sure everyone has an equal chance to participate and make a difference. We win by playing together. Next Insurance is an equal opportunity employer and prioritizes building a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants of any type and do not discriminate based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state, and local laws. Next's policy is to comply with all applicable laws related to nondiscrimination and equal opportunity and will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.