Position Summary : To provide Selfhelp Active Services for Aging Model (SHASAM) services and supports appropriate for different stages in the aging process, made available to residents, if and when chosen and requested, throughout their tenancy in Selfhelp Housing. Meet client needs for supporting housing stability and reducing social isolation through an array of case management services.
Principal Responsibilities :
- Conduct intakes and screen clients with presenting problems, if required.
- Provide accurate and appropriate information on benefits, entitlements, programs, and case assistance and assist in accessing services, including referral, counseling clients and advocating and intervening with other agencies on behalf of clients.
- Apply and recertify clients for entitlements and benefits.
- Arrange for the provision of services.
- Use language that expresses respect, patience and understanding when communicating with clients, families and collates
- Fully utilize the program s data system to maintain complete and accurate case notes, monitor reassessment, client data and contacts, service delivery and financial information.
- Prepare and maintain required documentation in case file.
- Compile statistics, prepare reports and other documentation, and disseminate information when necessary
- Actively participate in supervision and staff meetings.
- Exchange information in a timely manner.
- Complete work assignments thoroughly, accurately and within organizational time frames.
- Assess clients social, emotional and environmental status in their home, hospital or institutional setting.
- Develop, implement and follow up on a care plan for clients.
- Provide continuing contact with clients.
- Provide supportive counseling.
- Supervise social work students, as needed.
- Arrange for translation services, as needed, for clients.
- Perform other duties as needed or requested.
- Supports organization s mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationships with co-workers.
- Adheres to the organization s policy in regard to absenteeism and appearance
Job Competencies & Minimum Qualifications :
Bachelor s Degree requiredOne year related experience and / or trainingWorking knowledge of Microsoft Office Suite and other technologyExcellent communication and listening skillsExcellent customer service skills with a focus on treating clients with respect and dignityAble to multi-task and work independently with great attention to detailBilingual Spanish a plusWorking Conditions / Physical Demand
Business office environment with phone and computer use.NOTE : Full-time
Monday- Friday
9AM - 5PM
Fully in-person
110-14 Astoria Blvd East Elmhurst, NY 11369, USA
ATD Technology, LLC is a certified minority woman owned business that creates opportunities to match qualified individuals with client programs while meeting all parties' financial and technical goals. ATD is a full service provider with offerings in Contract, Permanent and Temp-to-Perm staffing solutions. We serve Fortune 1000, mid cap and small cap companies in the Commercial, Public and Government sectors.