Senior Manager Application Delivery & Support

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Job Description : Summary

Ryder is a leading third-party logistics (3PL) provider providing technology-driven supply chain dedicated transportation and fleet management solutions to companies of all sizes from emerging retailers to some of the worlds most known brands.

We are looking for an experienced Senior Manager of Application Development & Support to lead and oversee the execution of development testing and deployment of large-scale enterprise software applications. As a Senior Manager of Application Development & Support you will play a critical role with development initiatives targeted to enhance modernize and support application systems and platforms across a wide variety of technologies. You will lead a team of developers and solution architects in a hybrid onshore nearshore and offshore support model.

This is a fast-paced environment requiring the ability to manage multiple initiatives in role requires a hands-on & close partnership with business stakeholders and other IT teams to communicate and coordinate development & support activities. This role requires the right person that will play a major role in the success of the stability of current application solutions delivering enhancements and reduction of technical you have a passion for driving organizational success and a proven track record of delivery we invite you to join our team.

Essential Functions

Partner with business leadership to drive innovation of capabilities by understanding business needs and evolving technologies and participate as integral member of IT Technology Delivery Management Team responsible for defining and implementing technology strategies capital plans and roadmaps.

Provide technical leadership to team of developers to make appropriate technical decisions that will meet business needs and set team priorities based on tactical and strategic objectives creating focus on main goals while eliminating roadblocks.

Define implement and promote processes best practices and standards for application development and deployment including service-oriented architecture reusable code web usability look & feel branding and security controls following Agile Methodologies and Lean Six Sigma.

Work closely with other departments within the IT organization to understand business demands and identify appropriate opportunities for solutions and continued innovation of technical capabilities aligning with business needs.

Manage budget according to plan by preparing yearly forecast facilitating capitol request preparation and assessing future resource needs.

Manage all aspects of management tasks for team from prioritization of work career development and training needs.

Manage all aspects of application development and support. Accountable for application performance / stability end-to-end transactional flows root cause analysis and corrective actions for any outages.

Additional Responsibilities

Performs other duties as assigned.

Skills and Abilities

Software Development and Delivery following Agile Methodologies required.

Interact with business users at all levels of management to understand business needs.

Qualifications

Bachelors degree required or equivalent.

Nine (9) years or more technical experience in progressive accomplishments in implementing technology enabled solutions to complex business problems required.

Five (5) years or more experience managing IT teams involved in development production support and maintenance of software systems required.

Job Category

Application Development Delivery & Support

Compensation Information :

Thecompensationofferedtoa candidate may be influenced by a variety of factors including the candidates relevant experience; education including relevant degrees or certifications; work location; market data / ranges; internal equity; internal salary ranges; position may also be eligible to receive an annual bonus commission and / or long-term incentive plan based on the level and / for the position are below :

Pay Type :

Salaried

Minimum Pay Range : $115000.00

Maximum Pay Range : $130000.00

Benefits Information :

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits to include medical prescription dental vision life insurance and disability insurance options as well as paid time off for vacation illness bereavement family and parental leave and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace .

All qualified applicants will receive consideration for employment without regard to race religion color national origin sex sexual orientation gender identity age status as a protected veteran among other things or status as a qualified individual with disability.

Important Note :

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and / or badging or background requirements of the customer to which you are assigned.

Security Notice for Applicants :

Ryder will only communicate with an applicant directly from a @ email address and will never conduct an interview online through a chat type forum messaging app (such as WhatsApp or Telegram) or via an online questionnaire. During an interview Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative please contact Ryder at or.

Current Employees :

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Required Experience :

Senior Manager

Key Skills

Computer Hardware,Inventory Control,Developmental Disabilities Experience,Management Experience,Mobile Devices,Remote Access Software,Team Management,Operating Systems,Supervising Experience,Technical Support,Phone Etiquette,Application Support

Employment Type : Full-Time

Experience : years

Vacancy : 1