About this position
The Application Administrator II EPIC, OpTime and Anesthesia is an application design and configuration analyst for vendor-purchased and NMHC developed applications.
Acts as liaison with designated department super users, application vendors, educators, and support staff regarding application upgrades, service requests, and optimization.
The Application Administrator II will generally focus on one primary area of expertise, often being cross trained on a related application.
Application focus areas include patient access, revenue cycle, clinical, ancillary department and / or administrative or corporate applications.
This position will function as an application team member, often taking work direction from the IT Application Administrator Lead or IT Project Manager.
The Application Administrator II works closely with the IT Resource Educators and in conjunction with Infrastructure Services staff and Customer Support staff to maintain, optimize and support the application system environment.
Requirements
Education
BA / BS in information technology, healthcare or related business or a Certified / Associate degree with 3 years of related application use with business or healthcare work experience, or 5 years of related application use with business or healthcare work experience.
Experience
- Minimum of 3 years in a healthcare related field, using information technology in daily operations.
- Revenue Integrity - EPIC certification is required.
- Demonstrated analytical critical thinking skills for process development or problem resolution.
- Demonstrated customer service methodology and accountability.
- Knowledge of healthcare processes and application system coordination.
- Knowledge of database structure and reporting techniques and tools.
Licensure / Certification
- Maintained professional / clinical competence, certification and / or licensure as applicable.
- NMHC Standard
- Certified training, followed by demonstrated competency certification in applicable software within six (6) weeks of class completion.
- NMHC Standard
- Revenue Integrity - EPIC Certification.
- NMHC Standard
The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with every qualification listed, we encourage you to apply anyway.
You may still be the right candidate for this or other roles.
Work Group : Non Contract
Hours per two week pay period : 80
Shift : Days 8 hours
Weekend Requirement : None
Call Requirement : Off Premise Call
Remote or On-site : Hybrid Remote
FLSA Status : Exempt
Benefits : Yes
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