Manager of Staff Training and Development (Hybrid)

General Description

We are a Firm where people truly believe in what they do and strive to achieve the highest standards of performance and success.

This position is based in the Firm's global operations center in Tampa, FL.

Overview

We are seeking a Manager of Staff Training and Development to join our team. The Manager of Staff Training and Development is responsible for designing, implementing and evaluating training programs to support the professional growth and development of the firm's managers, business services professionals, and other staff members. This position will work closely with the Director of Training and Development to assess training needs and skills gaps, and to develop and deliver curricula for all staff at the firm, with a strong focus on leadership, management, professional, and interpersonal skills. The position reports to the Director of Training and Development and collaborates closely with professionals within the Human Resources department and leaders of the firm's business services teams and office and practice support teams. This position offers a hybrid schedule, allowing flexibility to work from home and the office.

Key Responsibilities and Essential Job Functions

• Partner with the Business Services Leadership Team and Human Resources professionals to assess training needs and develop a comprehensive training program for managers of our business services and other staff personnel, including new manager orientation and continuous learning opportunities for existing managers.
• Partner with the Human Resources team and the Chief of Office Operations to assess training needs and develop client service and other professional skills training programs for individual contributors on the business services side as well as on the office and legal support side.
• Design and deliver engaging training sessions, workshops, and seminars that enhance the managerial and professional skills of the firm's staff. Define course objectives. Provide follow-up training support to ensure needs are met.
• Develop and maintain an annual training calendar for staff training.
• Guide trainers and facilitators to ensure effective presentation methods, approaches, and materials.
• Working with training team and leadership, evaluate the effectiveness of training programs and implement any necessary adjustments.
• Assist in evaluating vendor training programs and seminars.
• Stay abreast of industry trends and best practices in staff training and development.
• Special projects and duties as assigned.

Required Skills

Required Qualifications & Education

Preferred Qualifications & Education

Physical Requirements

Benefits

Our goal is to promote a work environment in which individuals have access to the resources they need to be their best both professionally and personally, which includes resources that encourage individuals to focus on their health and well-being.

Below is a list of just some of the benefits we offer : comprehensive medical (PPO and HDHPs), dental and vision plans including coverage for domestic partners; life and AD&D insurance; short and long term disability insurance; tax-advantaged accounts for health care expenses, including FSAs and HSAs; FSAs for dependent care; health advocacy services; behavioral health and counseling resources for all family members; 401(k); profit sharing; pre-tax transit and parking program; backup dependent care; senior care planning support; resources for individuals with development disabilities and their caregivers; and paid holidays and other paid time off, including paid leave for new parents.

Benefits may vary by position and office.

Holland & Knight is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related conditions, transgender status, and sexual orientation), national origin, age, disability, genetic information, veteran status or any other factor prohibited by law.

Personal Information collected from applicants will be used for the purpose of processing the application throughout any recruitment or employment process, as well as inclusion in a personnel file. Categories of data collected may include name, address, phone numbers, email, Social Security Number, and signature. Holland & Knight may collect further information if you consent to a background check. This includes criminal background, employment, and certifications. Please visit Legal Information Portal for Holland & Knight LLP's privacy policies.

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